Callab AI careers

Callab AI builds AI voice and text agents for enterprise contact centers. We help companies automate customer conversations while keeping the telephony, CRM systems, and workflows they already rely on.

Many contact centers run on established on-premises phone systems. Bringing AI to those environments is an infrastructure challenge as much as a modeling challenge. Our SIP-native telephony stack connects directly to systems such as Cisco CUCM, Avaya, and Mitel, so customers can deploy AI agents without replacing their phone infrastructure.

Our platform lets teams build agents around their knowledge and business rules, connect them to tools that complete customer tasks, and supervise conversations in real time. When a conversation needs human judgment, a team member can take over with the context preserved. Use cases include customer support, call routing, appointment scheduling, lead qualification, and outbound campaigns.

Backed by Y Combinator, We serve customers across three continents and are expanding in the US. Our work spans enterprise software, AI, and the telecom infrastructure that makes reliable customer service possible.

We're building the next generation of contact-center automation. Explore our open roles to help bring it to more businesses.