Botanalytics careers

AI powered conversational analytics tool for text and voice interfaces - chatbots, voice apps and human agents.

We support FB Messenger, Amazon Alexa, Google Assistant, Slack, Telegram and many other platforms. Features include but are not limited to;

-Highly customizable dashboard with real time performance metrics (message count, average session length, returning users etc.)
-Retention & Engagement tracking
-Setting up events & funnels
-Most common phrases
-Most active hours
-Human take-over

PLUS: We also generate on demand weekly AI based smart report which is highly popular especially among our customer service and e-commerce users. This report includes;
-Sentiment analysis, sentiment distribution of messages
-Conversation outcome distribution (satisfaction/frustration/problem resolution)
-Key takeaways
-Agent specific benchmarks

There's a lot more to discover at Botanalytics and our biggest aim is to analyze every conversation channels of companies.