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Helping chains measure and improve customer experience1-10 Employees
  • B2B
  • Early Stage
    Startup in initial stages
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Helping chains measure and improve customer experience
We help retail chains measure and improve the customer experience of their locations. Our SMS customer comments product allows you have hear customer feedback through text messaging with a little help from artificial intelligence. Our clients hear from 5x- 10x more customers each month and see a reduction in negative reviews by up to 40%.

Our platform also aggregates data from field audits, secret shops and social. We analyze this data to understand why certain locations perform better than others.

Benchmark Intelligence was listed as a top 10 analytic provider for retail by Industry Leading publication RETAIL CIO. Learn more at w​ww.usebenchmark.com
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Eric Santos
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CEO & Hustler @Benchmark Intelligence Previously Sales @Decipher. Studied Entrepreneurship @California State University, Fresno.
Ken Koontz
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Valuation

$0

Funded over

1 round

Latest round

Jul 2016

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