Culture and benefits at Awning

## Our Core Value ? We are data-driven problem solvers. We don't make assumptions on a solution when working to solve a problem, whether that be a bug or a problem our customer or business is dealing with. We take the time to consider all possibilities and validate our approach using data, which can take the form of rigorous technical analysis, customer interviews, or even manually reviewing every incident. We believe that by taking the time to consider all possibilities, we end up doing the right thing more often than not. ? We are intensely focused on the things that matter. We believe that working hard at the burning problems and big opportunities in our business creates longer term value for our customers than working on a variety of things. We understand that there are many ways we can add value but only a few things we can do at any time that will meaningfully impact our service in the long run. We work with urgency on the things that matter, because they matter. We are willing to cancel the things that don't matter, as we see the value of our limited time to make progress on the things that do. ? We strive to deliver insanely great customer experiences. We focus on delivering a quality of service to our customers that is so insanely great that a customer is blown away every time they interact with us. While we recognize, it's impossible for us to make a perfect product as an early stage company, we make up for that through extreme attentiveness to the needs of our customers. We say "yes, and" not "no" to our customers needs and always put them first. We believe that we can scale insanely great experiences and don't worry about how scalable what we do to please our customers today is. ? We pride ourselves in being radically resourceful and resource efficient. We do not fear lacking the expertise, the data, or the team to take on a challenge. We are confident in our abilities to tackle the challenges that come our way. We understand that as a startu