Jobs at Away

• You’ll collaborate with the Director, Retail by providing data, sales analysis, local trends, and operational insights to inform district financial planning and boost sales
• You’ll translate retail strategies into structured execution plans for your district, owning the prioritization of store workstreams to ensure seamless technology rollouts and launch executions

• You’ll lead Away’s Voice of Customer (VoC) program to aggregate feedback across key customer touchpoints, partnering with Engineering to define functional requirements for existing tooling and new capabilities
• You’ll diagnose root-cause drivers of customer delight and dissatisfaction across key touchpoin...

• You’ll embody our brand standards and core values by consistently delivering best-in-class, exceptional customer service to every person, every time
• You’ll create a personalized and memorable experience for each and every customer, expanding on love of travel to further drive community and connection

• You’ll embody our brand standards and core values by consistently delivering best-in-class, exceptional customer service to every person, every time
• You’ll create a personalized and memorable experience for each and every customer, expanding on love of travel to further drive community and connection

• You’ll embody our brand standards and core values by consistently delivering best-in-class, exceptional customer service to every person, every time
• You’ll create a personalized and memorable experience for each and every customer, expanding on love of travel to further drive community and connection

• You’ll embody our brand standards and core values by consistently delivering best-in-class, exceptional customer service to every person, every time
• You’ll create a personalized and memorable experience for each and every customer, expanding on love of travel to further drive community and connection

• You’ll embody our brand standards and core values by consistently delivering best-in-class, exceptional customer service to every person, every time
• You’ll create a personalized and memorable experience for each and every customer, expanding on love of travel to further drive community and connection

• You’ll embody our brand standards and core values by consistently delivering best-in-class, exceptional customer service to every person, every time
• You’ll create a personalized and memorable experience for each and every customer, expanding on love of travel to further drive community and connection

• You’ll embody our brand standards and core values by consistently delivering best-in-class, exceptional customer service to every person, every time
• You’ll create a personalized and memorable experience for each and every customer, expanding on love of travel to further drive community and connection

• You’ll execute and support UX and digital product design work for responsive ecommerce experiences across mobile and desktop, ensuring our digital experiences are simple, intuitive, engaging, and brand-right
• You’ll manage design tasks from brief through launch, including creating sketches, user flows, ...

• You’ll embody our brand standards and core values by consistently delivering best-in-class, exceptional customer service to every person, every time
• You’ll create a personalized and memorable experience for each and every customer, expanding on love of travel to further drive community and connection

• You’ll embody our brand standards and core values by consistently delivering best-in-class, exceptional customer service to every person, every time
• You’ll create a personalized and memorable experience for each and every customer, expanding on love of travel to further drive community and connection

• You’ll execute and contribute to the design and innovation strategy for core luggage product lines, evolving existing platforms while identifying whitespace opportunities for future growth
• You’ll manage the luggage design strategy in executing seasonal creative direction and long-term category goals, in close alignment with the VP and Senior Design leadership

• Supply Chain Transformation & AI Ownership

You’ll own the evolution of Quality at Away, building a proactive, tech-enabled model that optimizes the entire global supply chain
You’ll identify and champion solutions that bridge the gap between our US-based design vision and Asia-based manufacturing reality
You’ll enable supply chain systems that provide real-time visibility into factory performance, ensuring data drives our manufacturing decisions and are proactive vs reactive

• You’ll embody our brand standards and core values by consistently delivering best-in-class, exceptional customer service to every person, every time
• You’ll create a personalized and memorable experience for each and every customer, expanding on love of travel to further drive community and connection

• You’ll help execute the Away vision for QA/QC management with Asia and US based teams, focusing on quality reportingConduct Inspection on incoming materials, semi-finished goods, finished goods at supplier factories.
• You’ll assist factory Incoming Material QC person(s) to inspect material from sub-contractor an...

• You’ll conduct Inspection on incoming materials, semi-finished goods, finished goods at supplier factories.
• You’ll assist factory Incoming Material QC person(s) to inspect material from sub-contractor, and report to the Away QC Supervisor promptly if mass or critical defects are found