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atlat offers companies a digital-first complaint system to ensure workers rights at their suppliers1-10 Employees
  • Early Stage
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Jobs at atlat

It is not possible to solve problems you don't know exist. That's why it is so import to give an opportunity to complaint to workers at your suppliers' locations, even if there is currently no audit taking place. A complaint mechanism combines a low threshold offer for workers with a transparently defined process to solve problems in the orchestration between brands, suppliers and complainants. The atlat Complaint Mechanism is using automatic translation to provide all communication to all participants of the complaint process in their native language. This eliminates the language barrier which used to be one of the biggest obstacles to effective complaint mechanisms. With atlat, complaints can easily be filed digitally. Our system is extensible and can accommodate various messengers, e.g. Telegram for filing complaints. All in all this creates a low-threshold offer that gives a voice to the people who are actually producing a brand's product. The intuitive dashboard makes it easy to efficiently handle and resolve complaints. Furthermore, you get valuable insights into your operations. As the filing of complaints works via an automated messenger it is always and everywhere ready to take your workers complaints in their language and it can also guarantee anonymity. This enables workers to air grievances without the fear of backlash. The implementation of such a complaint mechanism is part of the requirements posed by the German Lieferkettengesetz which makes it mandatory for comapnies of a certain size to do their due diligence with regard to human rights violations.

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