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DiscoverStartupsAretecJobs at Aretec: Explore current Opportunities
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Aretec
IT Services and IT Consulting51-200 Employees
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Jobs at Aretec

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Operations

Help Desk Specialist (Tier I Agent ) Orlando FL

NewPosted 1 month ago

Help Desk Specialist (Tier I Agent ) Orlando FL

  • Serve as the Tier 1 customer support Point of Contact for all CBP employees and contractors, operating in a 24x7x365 environment.
  • Respond to incoming incidents, service requests, and inquiries via internal 800 number, live agent chat, self‑service tickets, and email.
In office • Virginia
Engineering

Senior AI / Backend Engineer

NewPosted 2 months ago

Senior AI / Backend Engineer

  • Design and develop Python backend services and APIs for the greenfield AI solution.
  • Integrate large language models and build retrieval-augmented generation pipelines over approved enterprise data sources.
Remote only • United States
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