Jobs at Arcadia

• Fluent English speaker with strong verbal and written communication (Level C1 or higher)
• Minimum 6-8 years work experience

• Fluent English speaker with strong verbal and written communication (Level C1 or higher)
• Minimum 1-2 year customer service experience

• Fluent English speaker with strong verbal and written communication (Level C1 or higher)
• Minimum 3-4 year customer service experience

• Dashboard Monitoring: Maintain a sharp and proactive approach to continuously monitor dashboards and alert systems (e.g., Datadog, Sentry) to promptly detect anomalies or potential issues.
• Incident Management: Proactively identify and escalate incidents by raising Jira tickets and categorizing issues based on urgency and business impact.

• 3+ years of experience in a software engineering role
• Experience with the programming languages we use:

Core Java

• Evaluate product performance operational metrics, as well as diagnose and resolve issues.
• Implement best practices and processes

• Ensure Arcadia’s successful annual delivery of SOC 2 Type 2 reports along with any additional security-related industrial or regulatory compliance frameworks we adopt in the future (e.g., ISO 27001).
• Work closely with Arcadia’s Commercial and Legal teams to serve as an InfoSec contact for enter...

• Leading a team of 7-12 team members working on Core Java
• Planning, Monitoring/Tracking, and Reporting of the team’s daily, monthly, and yearly progress