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Applying intelligence to detect and mitigate threat activity51-200 Employees
  • B2B
  • Early Stage
    Startup in initial stages

Jobs at Analyst1

Analyst1 offers organizations a more efficient method of gathering and enriching threat intelligence. Inundated with various security tools, analysts rarely have time to investigate and remediate all threats. Analyst1 eliminates labor-intensive tasks required to understand which threats matter most. Built by analysts for the enterprise, Analyst1 allows the ability to author, test, and deploy effective countermeasures across multiple intrusion detection and prevention systems.
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Director of Customer Support Engineering

NewPosted 1 month ago

Director of Customer Support Engineering

  • Own support operations end-to-end: ticket routing, escalation paths, SLAs, and on-call/24-7 coverage for break/fix requirements.
  • Set and report on team performance metrics (response time, resolution time, customer satisfaction, escalation volume) to company leadership.