Jobs at Enterpret

• Be the owner for Graph Platform — own the knowledge graph, the data systems behind it, the Model Repository, and the inferencing and enrichment pipelines end to end, from design through production operation.
• Design for where our scale is headed in the next 1–2 years and work backwards — most decisions ...

• Design and deliver significant Graph Platform components end to end — high- and low-level design, implementation, rollout, and the follow-through after launch.
• Improve reliability, latency, performance, and operational readiness across the knowledge graph, data systems such as DynamoDB and ClickHouse, Model Repository, LLM self-hosting platform, and the high-throughput pipelines that run our models.

• Join our system design discussions: sit in on internal design and implementation conversations and contribute your ideas.
• Take ideas from concept to production: build real solutions with guidance, not just closing tickets off a backlog.

• Build and scale the core backend and infrastructure that powers our customer feedback intelligence platform — owning systems from data ingestion through real-time analytics.
• Harden the ML and NLP infrastructure — pipelines, model-serving, and data flows — so features stay reliable in real customer environments at scale.

• Run the fleet like a portfolio. Fifty integrations, each built on a platform whose APIs, data models, and conventions keep moving. You will prioritize by revenue impact and error frequency, put the hard calls in writing, and decide which platforms the ecosystem integrates with next.
• Own the system-behavior metrics for ingestion: completeness, latency, and error rates. You will...

• Partner directly with our CEO and founding team as a true extension of the CEO: a trusted sounding board and proxy who represents them in rooms they can't be in, makes calls on their behalf, and turns founder intent into scoped workstreams with clear owners, timelines, and follow-through.
• Protect and prioritize the CEO's focus by deciding what needs their attention and quietly handl...

• Partner directly with our CEO as the primary point of leverage on his time — own his calendar, inbox triage, travel, and meeting prep so his focus stays on the highest-priority and most urgent work.
• Run the day-to-day of our New York office — manage vendors, supplies, facilities, and building relationships so the space is welcoming, well-stocked, and somewhere the team genuinely wants to be.

• Own a named list of strategic accounts. Build a point of view on each: where the pain sits, who controls budget, what a three-year footprint looks like.
• Land net-new flagship logos at the top of the market, then expand across business units, from one product team into research, support, marketing, and executive reporting.

• The buck stops with you. You will own and be accountable for the success of your customers. Not their happiness, their success.
• You own a number. CSMs at Enterpret carry real business targets. No red/yellow/green theater.

• Own the top of the funnel for our global markets — researching target accounts, identifying the product and CX leaders who feel the pain we solve, and opening conversations that turn into pipeline.
• Craft sharp, personalized outbound across email, LinkedIn, and phone — messaging that earns a reply because it speaks to a real problem, not a template.

• Own the top of the funnel for our global markets — researching target accounts, identifying the product and CX leaders who feel the pain we solve, and opening conversations that turn into pipeline.
• Craft sharp, personalized outbound across email, LinkedIn, and phone — messaging that earns a reply because it speaks to a real problem, not a template.

• Own architecture for Wisdom and Agents (our agent-driven engine that reasons over unstructured customer feedback and turns it into structured product insight), alongside Applications and our Context/Contact Graph. This is production agent and ML infrastructure, not a lab experiment.
• Convert product direction into phased technical plans: estimates, milestones, and risk calls in...

• Become a deep expert on how Enterpret works across APIs, data pipelines, AI workflows, and integrations
• Handle complex technical questions from customers that go far beyond basic support

• Build and evolve a modern, consistent brand identity across all of Enterpret's digital and real-world assets, including foundational work like logo design, visual systems, and the guidelines that hold everything together.
• Design across a wide range of formats, including:

Website
Sales and marketing collateral
Soci...

• Program-Manage EPD Initiatives (primary): Drive and track initiatives across Engineering, Product & Design end-to-end — run Agile ceremonies, sprint planning, and Linear hygiene; manage roadmaps, dependencies, and timelines; and surface status, risks, and blockers to leadership.
• Be an Extension of the Founder's Office: Partner closely with the Chief of Staff and founding ...

• Define the quality bar: design eval rubrics, test plans, and rollout criteria. Make sure they’re measurable and enforced.
• Build with real-world constraints: write and extend production code, set up monitoring, and add tests that catch regressions before users do.

• Drive new logo acquisition within the enterprise segment, owning the full sales cycle from prospecting through close.
• Build and manage a healthy pipeline through a combination of outbound efforts and inbound leads.

• Own the full sales cycle from prospecting to close for mid-market and commercial accounts.
• Manage a higher-velocity pipeline while maintaining a consultative, value-based approach.