Associate Product Manager

We re looking for an Associate Product Manager to help shape and deliver engaging digital experiences. In this role, you ll turn product strategy into clear requirements, partner with creative, business, and technology teams, and help ensure every digital interaction meets the needs of our guests.The ideal candidate brings hands-on experience with complex websites and content management systems, thrives in a fast-paced environment, and can move ideas from discovery through delivery. If you re a proactive collaborator with strong analytical skills, a passion for excellent digital experiences, and a drive to continually raise the bar, we d love to hear from you.What You Ll DoSupport the delivery and maintenance of the digital product strategy for digital product experience(s).Champion the digital guest experience, advocating on the Guest's behalf, and working diligently to build an outstanding experience.Assists with translating the digital strategy into clearly prioritized user stories, business requirements, and other product documentation, including acceptance criteria and test cases.Ensures appropriate delivery of product requirements across the development lifecycle, including partnering with design and technology teams to ensure the visual design, content strategy, copywriting, and development align to the strategic vision.Contributes to developing the go-to-market strategy for the digital Guest or Cast experience.Supports delivery and ongoing maintenance, which may include product build, content updates, and on-call collaboration to ensure successful uptime of the digital experience as needed.Required Qualifications & Skills2+ years of professional experience working in the online industry.Experience working with content management systems (CMS) and building complex websites, including daily updating of copy and images for sites, feature listings, faceted listings, page components, feeds from other systems, building out new pages and troubleshooting.Ability to think strategically and drive ideas into action with a willingness to take personal initiative.Ability to work within a diverse team of resources from strategy, creative, business, and technical disciplines.Demonstrable ability to collaborate with and achieve results through others, plus the ability to build strong, balanced relationships within all levels of the organization.Experience resolving technical, user, and business issues in a fast-paced online organization.Experience managing requests that include integration with multiple back-end systems.Strong analytical and quantitative skills with an ability to use hard data and metrics to back up assumptions and develop project casesExperience estimating project costs and level of effort required for delivery.Outstanding verbal and written communication and project leadership skills, including an ability to communicate and influence at an executive level.Key Success Skills & CapabilitiesStrong CMS experience (Dscribe, GoPub & AEM preferred), from simple content updates (copy/imagery) to advanced website page implementations.Experienced in MyJira application, incl. ticket writing, tracking & reporting.Experienced in Agile processes, incl. scrum ceremonies (participating & leading).Certified Scrum Product Owner (CSPO) certification (preferred).Adept in collaborating on & driving digital product solutions with partners, from ideation through requirements & delivery.Experienced in writing detailed, logical & digestible digital product requirements and acceptance criteria.Demonstrated ability to build trust & meaningful relationships quickly, incl. internally (core team) and externally (business partners/customers).Close attention to detail & passion for excellence in work product delivery.Self-starter with proactive drive and a natural sense of urgency.Evidences genuine empathy toward the guest/consumer and a commitment to thoroughly explore opportunities and drive solutions.Fastidious in having a raise the bar mentality to challenge both internal team & partner thinking/requests constructively.Strong communication skills with a demonstrated ability to engage and lead in-person & virtual meetings.EducationBachelor's Degree or equivalent experience.Benefits401(k).Dental Insurance.Health insurance.Vision insurance.We are an equal-opportunity employer and value diversity, equality, inclusion, and respect for people.The salary will be determined based on several factors, including, but not limited to, location, relevant education, qualifications, experience, technical skills, and business needs.Additional ResponsibilitiesParticipate in OP monthly team meetings and participate in team-building efforts.Contribute to OP technical discussions, peer reviews, etc.Contribute content and collaborate via the OP-Wiki/Knowledge Base.Provide status reports to OP Account Management as requested.About UsAt OP, we help you harness the power of technology for maximum impact. A technology consulting and solutions company, we offer advisory and managed services, innovative platforms, and staffing solutions across a wide range of fields including AI, cyber security, enterprise architecture, and beyond. For nearly two decades, we ve been challenging the status quo of the consulting industry, serving up fresh, ingenious thinking through a radically lean structure. Together, this strategy delivers unprecedented performance at an unparalleled pace for faster results that propel your business forward.