Senior Consultant

Who we are

Active is Built to Accelerate—a category-defining Agentic Intelligence Native Services (AINS) company that equips the teams closest to the work, accelerates business outcomes and builds advantage that compounds. We’ve been named one of the 2026 Inc. 5000’s Top 40 fastest-growing companies in AI & Data and 723 overall in the US.

Expert humans lead. Powerful agents extend what we can accomplish. We scale for velocity, not vanity—and that starts with our people. We expect exceptional judgment, uncompromised excellence and uncommon speed. Think independently. Challenge assumptions. Act decisively. Own the result, not just your assignment. Work without ego, and never confuse activity with impact.

In return, you get meaningful ownership, a voice that can change the direction, direct access to proven leaders and the freedom to build—not simply execute someone else’s instructions. We put decision-making power close to the work and back it with context, trust and clear accountability. Your scope can expand as fast as you demonstrate the ability to carry it; your trajectory is driven by contribution, not tenure or organizational politics.

High-potential talent is welcome. Bring intellectual horsepower, relentless curiosity, pride in your craft and the ambition to take on work bigger than your current title. You do not need to arrive with every answer. You do need to learn fast, seek feedback, honor commitments and make the people around you better. Our agentic teammates amplify that capability; they do not replace your judgment or excuse a lower standard.

This is not a place to coast on a résumé, protect a title or rest and vest. It is a place to do consequential work, earn extraordinary responsibility and grow alongside people who expect as much of themselves as they do of you.

Human-led. AI-powered. Precision-built.

The bar is high. There is no ceiling.

Who you are

As a Consultant at Active, you make sure we are solving the right problem and that what we build is actually used. Clients come to us knowing something is stuck: campaigns that take too long, customers lost between intent and action, AI spending with no operating result to show for it. You find out why. You embed with the team that owns the outcome, get into their data and their daily work, and turn what you learn into something engineers can build and operators can run. Other firms call a version of this role a deployment strategist.

You work directly with the client from your first day on an engagement, and you are hands-on throughout. You pull the baseline data yourself, write the decision rules and test cases, sit in on user testing, and tune the workflow with the engineers. Nobody here is measured by their decks. We care that you dig past the first answer, that the result matters more to you than who gets credit for it, and that you stay steady when the problem has no shape yet. You will learn how a business really runs, how agentic systems get built, and how to hold a room full of people senior to you.

We are looking for someone to do the following:

• Embed with the client team closest to the work, on site and remotely, and learn the workflow by watching it and doing parts of it as well as by interviewing the people who run it
• Map how the work moves today, including systems, handoffs, decision points, approvals and exception paths, and make ownership explicit before anything is automated
• Establish the baseline by pulling and analyzing the data on cycle time, volume, rework and cost, so that acceleration can be measured and does not have to be asserted
• Help define the first outcome with the client: the owner, the measure, the scope and the delivery date
• Translate what you learn into build-ready requirements, including decision rules, policies, review gates, acceptance criteria and test cases drawn from real examples
• Tune the workflow with engineers: draft and refine prompts and playbooks, review agent outputs against the client’s standards, and log what needs to change
• Run user acceptance testing with the people who will direct the work, and bring their feedback back in a form the team can act on
• Prepare the client team to run it, with training sessions, playbooks, role guides and clear decision rights for when an agent’s work needs a human call
• Track adoption and the agreed measures after go-live, and report them plainly
• Keep the engagement organized, with the plan, risks, decisions and open questions visible to the client and to the team
• Present findings and progress to audiences ranging from frontline operators to executives
• Capture reusable playbooks, templates and process patterns for Active’s shared foundation, and support discovery conversations for the next outcome

What you will need to be successful

• achelor’s degree or equivalent experience, and 2+ years working directly with clients or business stakeholders in consulting, operations, analytics, product or a comparable role
• Ability to take on open-ended problems in unstructured settings and give them shape
• Comfort in the details of data: you can pull and analyze it yourself in Excel and SQL, and you do not settle for the first answer
• Regular hands-on use of generative AI tools, with a clear view of where they help and where they fail
• Low ego and high candor: the outcome matters more to you than the credit, and you say the uncomfortable thing early
• Clear writing and the ability to run a working session with people senior to you
• Willingness to travel to client sites as engagements require

Additional preferred qualifications

• Experience mapping business processes and writing requirements that technical teams have built from
• Experience in one of our core industries, such as healthcare, life sciences or financial services
• Experience in marketing operations, marketing technology or customer journey work
• Experience configuring or testing AI agents, automation platforms or workflow tools

Closing

• Not every strong candidate will match every line above. If the work described here is the work you want to do, apply and tell us what you would bring.
• Active Digital is committed to a diverse and inclusive workplace. Active Digital is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
• If you need a reasonable accommodation at any point in the application or interview process, let us know and we will work with you.