Software Developer / Analyst

JOB DESCRIPTION

Title: Developer Analyst
Department: Operations
Reports to: Director of Business Operations
FLSA Status: Exempt
Prepared By: Bobby Simmons; Director of Business Operations
Date Prepared: November 2026
Approved By:

Approved Date:

Supervises: No direct reports; may provide technical guidance, peer review, and mentoring.

SUMMARY:

The Developer / Technical Business Systems Analyst provides hands-on technical analysis, development, maintenance, reporting, integration, and production support for Tejas organizational products and contracted client organizations. The position is structured across three complementary disciplines: Technical Business Systems Analysis and Support; SQL Development, Reporting, and Analytics; and Web Application Development.
The role works as an extension of client IT and operational teams, connecting business processes to technical solutions. It independently investigates needs and problems, analyzes systems and data, develops or modifies solutions, coordinates testing and deployment, and supports the resulting applications, reports, interfaces, and workflows. This is not a general help desk position. It is a technical delivery role requiring judgment across business processes, databases, integrations, and software applications.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Technical Business Systems Analysis and Support

• Work directly with customers, product owners, end users, vendors, and internal teams to understand clinical, financial, operational, administrative, and regulatory needs.
• Analyze business processes, existing applications, EHR workflows, data flows, interfaces, customer-specific configurations, and system dependencies.
• Translate business needs into requirements, user stories, technical specifications, estimates, acceptance criteria, test scenarios, and implementation plans.
• Assess solution options for feasibility, security, maintainability, performance, effort, customer impact, and alignment with contracted service capacity.
• Investigate incidents and service requests across applications, databases, reports, interfaces, scheduled jobs, and business workflows; identify root causes and implement sustainable corrections.
• Coordinate testing, user acceptance, release scheduling, deployment validation, rollback readiness, training, and post-release support.
• Prioritize work across client organizations based on severity, contractual capacity, deadlines, dependencies, business impact, and approved product priorities.
• Record time accurately by client, request, or project and maintain sufficient documentation for service reporting, capacity management, invoicing, and continuity.
• Communicate status, estimates, risks, blockers, scope changes, technical tradeoffs, and expected completion dates clearly to technical and nontechnical stakeholders.
• Participate in scheduled support coverage and legacy software rotations, including troubleshooting, maintenance, and issue resolution.
SQL Development, Reporting, and Analytics
• Develop, optimize, test, and maintain T-SQL queries, stored procedures, views, functions, database objects, and reusable data solutions.
• Design, develop, and maintain SSRS reports, Power BI semantic models, dashboards, visualizations, data extracts, recurring deliverables, operational reports, and performance measures.
• Build and support ETL processes, SQL Server Agent jobs, scheduled workflows, automated transfers, imports, exports, APIs, and file-based data exchanges.
• Analyze relational schemas, EHR data structures, business definitions, and data lineage to produce accurate and explainable outputs.
• Perform data validation, reconciliation, quality analysis, and exception handling. Use Power Query and DAX as appropriate and establish reliable refresh schedules, row-level security, governed publication, and access practices for Power BI solutions.
• Troubleshoot failed jobs, query performance, locking, data integrity, report behavior, Power BI refresh or gateway failures, integration failures, and customer-specific schema issues.
• Apply appropriate indexing, query tuning, database design, security, logging, and error-handling practices.
• Support API- and file-based integrations involving SQL Server data and coordinate mappings, schedules, authentication, logging, and operational monitoring.
• Document data definitions, report logic, Power BI measures and models, source-to-target mappings, dependencies, refresh schedules, access rules, and customer-specific variations.
Web Application Development
• Design, build, enhance, and maintain secure, responsive web applications using C#, .NET 8, Blazor Server, DevExpress, HTML, CSS, JavaScript, SQL Server, and related technologies.
• Develop front-end components, server-side logic, RESTful APIs, services, database structures, integrations, reports, and background processes.
• Convert approved requirements and UX designs into accessible, maintainable, scalable, and well-tested application features.
• Apply object-oriented design, reusable patterns, suitable architecture, clean-code practices, source control, code review, and performance optimization.
• Design and troubleshoot JSON-based APIs, authentication and authorization, vendor integrations, interface mappings, and service-to-service communication.
• Create and execute unit, integration, regression, validation, performance, and user-acceptance testing appropriate to each change.
• Collaborate on Git workflows, branching, CI/CD, automated testing, configuration management, deployment, release validation, and rollback procedures.
• Use organization-approved AI-assisted tools and workflows for coding, analysis, testing, documentation, and troubleshooting while protecting PHI, credentials, proprietary code, and customer data.
• Monitor application health, logs, performance, availability, security events, and user-impacting conditions; respond to production incidents and defects.
• Customize solutions for client-specific needs while preserving security, maintainability, upgradeability, and appropriate separation of customer configurations.
• Conduct peer reviews, promote development standards, mentor other developers and analysts, and maintain backup coverage for critical applications.
Shared Responsibilities Across All Three Disciplines
• Protect confidential, proprietary, and regulated information, including protected health information, through secure coding, least-privilege access, and approved privacy practices.
• Maintain clear technical, functional, operational, and user documentation so solutions can be supported by the broader team.
• Balance planned development with client support, production incidents, recurring reports, defects, legacy maintenance, and operational priorities.
• Exercise independent judgment while escalating decisions requiring product, customer, contractual, security, compliance, or leadership approval.
• Continuously improve development standards, delivery processes, monitoring, documentation, and team knowledge.

KEY ROLE DEPENDENCIES:

• Customer and product decisions: timely priorities, scope, business definitions, acceptance criteria, contracted capacity, and release approvals.
• Business and data expertise: access to customer workflows, EHR schemas, source-system definitions, authorized data, and knowledgeable subject-matter experts.
• Technical access: SQL Server, reports, applications, environments, repositories, credentials, networks, hosting, deployment permissions, and vendor documentation.
• Security and compliance guidance: approved HIPAA, privacy, retention, access-control, incident-response, and customer-specific standards.
• Operational readiness: test resources, user acceptance, release windows, rollback plans, monitoring, training, documentation, and identified support ownership.
• Team continuity: architecture coordination, peer review, shared knowledge, and backup coverage for customer-specific and legacy solutions.

REQUIRED QUALIFICATIONS:

Education and Experience

Bachelor’s degree and at least five years of related experience in software development, technical business systems analysis, SQL/database development, reporting, integration, or application support, or an equivalent combination of education and experience.
• Strong SQL Server and T-SQL experience, including stored procedures, views, relational data modeling, query optimization, data validation, and production troubleshooting.
• Experience with SSRS or comparable reporting tools, Power BI, ETL, SQL Server Agent or comparable scheduling, APIs, and file-based data exchange.
• Experience developing or supporting applications with C#/.NET and web technologies.
• Experience gathering requirements, estimating work, documenting solutions, coordinating user acceptance, deploying changes, and supporting production systems.
• Ability to work directly with multiple client organizations, manage competing priorities, account for time accurately, and communicate effectively with technical and nontechnical audiences.
Preferred Qualifications
• Experience with .NET 8, Blazor Server, and DevExpress.
• Healthcare, behavioral health, EHR, HIPAA, or other regulated-data experience.
• Experience supporting multiple client organizations, hosted applications, managed services, or customer-specific software configurations.

KNOWLEDGE, SKILLS, AND ABILITIES

Business Systems Analysis and Support
• Requirements and process analysis, incident investigation, root-cause analysis, estimation, acceptance criteria, user acceptance testing, release coordination, and customer support.
• Ability to translate complex operational and technical information into clear requirements, decisions, documentation, and stakeholder communications.
Data and Analytics
• SQL Server, T-SQL, SSRS, Power BI, Power Query, DAX, semantic models, dashboards, stored procedures, views, relational modeling, ETL, extracts, performance measures, query tuning, validation, and SQL Server Agent.
• Ability to explain data lineage, business definitions, report logic, exceptions, and limitations to technical and nontechnical audiences.
Application Development
• C#, .NET 8, Blazor Server, DevExpress, HTML, CSS, JavaScript, RESTful APIs, JSON, authentication, and authorization.
• Object-oriented design, reusable patterns, clean code, automated testing, performance optimization, and secure application development.
Engineering, Operations, and Compliance
• Git, code review, CI/CD, deployment, configuration, logging, monitoring, incident response, and cloud or hosted application fundamentals.
• Secure coding, least privilege, confidentiality, privacy, HIPAA awareness, risk assessment, and protection of sensitive information.
• Responsible use of organization-approved AI-assisted development tools and workflows within data-handling, security, and review requirements.

PERFORMANCE EXPECTATIONS:

• Accurate analysis and clear translation of business needs into supportable technical solutions.
• Reliable delivery of secure, tested, maintainable applications, reports, data solutions, and integrations.
• Responsive client support and sound prioritization across multiple organizations and disciplines.
• Accurate time accounting, useful documentation, and transparent communication of status, risks, and constraints.
• Sustainable support through standards, knowledge sharing, mentoring, and backup coverage.

PHYSICAL DEMANDS

The physical demands described here are representative of those required to successfully perform the essential functions of this position.
• Sit for extended periods.
• Use hands and fingers to operate a computer and office equipment.
• Communicate verbally and in writing.
• Perform prolonged computer and screen-based work.
• Occasionally lift and/or move up to 10 pounds.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

WORK ENVIRONMENT

• Work is primarily remote and requires a professional workspace, reliable connectivity, and availability for virtual collaboration during agreed business hours.
• Frequent interaction with employees, customers, vendors, and technical and operational stakeholders.
• Requires sustained attention to detail and management of competing priorities, production incidents, deadlines, and customer commitments.
• Occasional work in a professional office or customer environment may be required.

TRAVEL REQUIREMENTS
Occasional travel may be required for customer meetings, implementation activities, planning sessions, training, conferences, or other organizational needs, in accordance with Tejas policy.

WORK HOURS

This is a full-time exempt position. Normal work hours generally align with standard business operating hours, typically Monday through Friday, 8:00 AM to 5:00 PM. The regular schedule is established by Tejas; additional or variable hours and scheduled support coverage may occasionally be required for releases, production incidents, customer obligations, or deadline-driven work.

COMPENSATION AND BENEFITS

Compensation
• Full-time salaried position.
• Compensation is determined through approved compensation practices, market benchmarking, internal equity analysis, and leadership approval.

Benefits

Eligible for full-time employee benefits, subject to plan terms and organizational policy, including:

• Paid Time Off (PTO)
• Company holidays
• Medical, dental, and vision insurance
• Health Savings Account (HSA), if applicable
• 401(k) retirement plan
• Life insurance