Account Manager

Account Manager – B2B Healthcare Partnerships

Company: PlacidWay Medical Tourism
Location: Remote – International
Employment Type: Full-Time
Experience: 3–5 Years
Language: Fluent English; Spanish or Turkish required for designated regional markets

ABOUT PLACIDWAY

PlacidWay is a US-based global medical tourism marketplace connecting international patients with hospitals and clinics in more than 60 countries. Our platform helps healthcare providers manage patient inquiries, improve communication, and grow their international business.

ABOUT THE ROLE

We are seeking an experienced Account Manager to develop and manage relationships with international hospitals and clinics.

This is a revenue-focused B2B position responsible for account growth, client retention, renewals, provider engagement, and overall account performance.

The ideal candidate has experience managing business clients, meeting revenue targets, and building long-term partnerships.

KEY RESPONSIBILITIES

• Manage a portfolio of international hospital and clinic accounts.
• Build relationships with healthcare executives, clinic owners, and provider teams.
• Conduct regular account reviews and identify business growth opportunities.
• Manage renewals, client retention, and account revenue performance.
• Identify underperforming accounts and implement improvement strategies.
• Monitor patient inquiries and ensure timely provider follow-ups.
• Train healthcare providers on PlacidWay's CRM and communication tools.
• Improve provider engagement, platform adoption, and lead conversion.
• Maintain accurate account records and prepare performance reports.
• Resolve client concerns and maintain strong business relationships.

REQUIRED QUALIFICATIONS

• 3–5 years of experience in B2B account management, customer success, or partner management.
• Proven experience with client retention, renewals, and revenue growth.
• Strong communication, negotiation, and relationship-building skills.
• Experience managing multiple business accounts.
• Proficiency in CRM systems and performance reporting.
• Excellent spoken and written English.
• Ability to work independently and manage international clients.
• Reliable computer, stable internet, and professional remote workspace.

LANGUAGE AND REGIONAL REQUIREMENTS

Americas: Fluent English and Spanish are required for provider-facing roles.

EMEA: Fluent English is required. Experience serving European or Middle Eastern clients is preferred.

Turkey: Fluent English and Turkish are required, along with knowledge of the Turkish market.

WORKING HOURS

Americas: 9:00 AM – 6:00 PM Mountain Time
EMEA: 8:00 AM – 5:00 PM Central European Time

Candidates will work the schedule assigned to their market.

WHAT WE OFFER

• Full-time remote position with a US-based company.
• Opportunity to manage international healthcare partnerships.
• Professional training and career development.
• Access to CRM and digital communication technology.
• International work environment.
• Long-term career growth opportunities.

HOW TO APPLY

Apply through Wellfound with your updated English CV.

Please include a short summary of your B2B account management experience, the markets you have served, your language proficiency, and examples of account growth or client retention achievements.

Application email: [email protected]