Senior/Lead Test Engineer (Hardware and Software Testing)

About our client: AiRISTA develops Real-Time Location System (RTLS) solutions that combine software, hardware, wireless technologies, and analytics to help organizations monitor and manage assets, people, and workflows.Position Overview: As a Senior Test Engineer, you will lead the testing and validation of company's integrated hardware and software platform. This is a hands-on, in-office engineering role responsible for designing and maintaining test environments, preparing hardware, executing and improving test procedures, reproducing customer issues, and driving release validation throughout the product development lifecycle.Working closely with QA, Software Engineering, Support, and Product Management, you will help ensure our hardware and software solutions are thoroughly tested and customer ready while contributing to continuous improvements in testing processes and lab operations.Key Responsibilities:1. Test Environment & Lab ManagementDesign, configure, maintain, and continuously improve engineering test environmentsConfigure and maintain test environments including servers, access points, tags, sensors, gateways, mobile devices, and supporting hardwarePrepare equipment for software development, QA, and customer issue reproductionTrack and maintain inventory of test equipment and coordinate repairs or replacements as neededRecommend and implement improvements to engineering lab infrastructure2. Product Testing & ValidationDevelop and execute manual hardware and software test plansDesign new test scenarios based on customer use cases and reported issuesPerform regression testing for new releases and firmware updatesVerify bug fixes and document test resultsAssist with installation, upgrade, and release validation activitiesIdentify and clearly document defects using JiraContribute to improving test coverage and repeatability of validation activities3. Issue Reproduction & TroubleshootingLead the investigation and reproduction of reported issues in a controlled lab environmentCollect logs, screenshots, packet captures, and other diagnostic informationWork closely with engineers to isolate hardware, networking, firmware, and software issuesValidate fixes before they are released to customersPerform root cause analysis and provide detailed findings to engineering teams4. Engineering SupportPartner with Software Engineering and QA on day-to-day testing activitiesConfigure and reset environments for feature development and validationHelp improve repeatability of test procedures and lab setupContribute ideas for improving testing efficiency and automation where appropriatePreferred Qualifications:1. Experience5+ years of experience in systems testing, hardware validation, technical support engineering, networking, integration testing, or a related engineering roleExperience working with computer hardware, networking equipment, or IoT devices is preferredExperience developing and executing structured test procedures and documenting resultsStrong experience troubleshooting both software and hardware issues2. Technical SkillsExperience with several of the following is preferred:Windows administrationBasic TCP/IP networkingWi-Fi configuration and troubleshootingMicrosoft SQL ServerWiresharkJiraMicrosoft OfficeExperience with scripting, test automation, or programming is a plus, but not required3. Problem SolvingStrong troubleshooting, analytical, and root cause analysis skillsDetail-oriented with a methodical approach to testingComfortable managing multiple priorities in a fast-paced engineering environmentProactive mindset with a focus on improving testing quality and efficiencyJob Type: Full-timeLocation: Hybrid (3 days onsite / 2 days remote) – Timonium, MDBenefits:10 days Paid Time Off (PTO)401(k) with 1% matchStandard Healthcare package with Dental and Vision (70% company paid)