Salesforce Solution Architect, Experience Cloud

Why NeuraFlash, Part of Accenture:At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we've earned the distinction of being Salesforce's #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you're ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you.YOU WILL HAVE THE OPPORTUNITY TO:Provide industry best practices and serve as a trusted client advisorDrive requirement gathering and serve as the Salesforce platform expertWork with the client to build out their strategy and roadmap, enabling both quick wins and longer-term strategic goalsLeverage Salesforce technology such as Experience Cloud, Service Cloud, and KnowledgeProvide input on detailed design specifications, infrastructure, and project plansTranslate business requirements into well-architected solutionsCoach and mentor junior technical and functional team membersFollow and understand new Salesforce product and technical capabilitiesREQUIRED QUALIFICATIONS:Significant business process, technical consulting, or enterprise architecture experience3+ years of CRM industry experience (Salesforce platform preferred) Proven ability to design and optimize business processes and integrate processes across disparate systemsUnderstanding of basic UX principlesWilling and able learner of new technologiesExtremely strong written and oral communicationPREFERRED SKILLS:Expertise providing solution architecture on Salesforce Experience CloudSalesforce certifications in Service Cloud and Experience CloudFamiliarity with charting tools (e.g., Lucidchart)Experience working alongside designers utilizing artifacts such as sitemaps, detailed mockups, and prototypesInvolvement in design or development of custom web componentsCompensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We anticipate this job posting will be posted on 10/23/2026 and open for at least 3 days.California Annual Salary Range$94,400 to $266,300 USDCleveland Annual Salary Range$87,400 to $213,000 USDColorado Annual Salary Range$94,400 to $230,000 USDDistrict of Columbia Annual Salary Range$100,500 to $245,000 USDIllinois Annual Salary Range$87,400 to $230,000 USDMaryland Annual Salary Range$94,400 to $230,000 USDMassachusetts Annual Salary Range$94,400 to $245,000 USDMinnesota Annual Salary Range$94,400 to $230,000 USDNew York / New Jersey Annual Salary Range$87,400 to $266,300 USDWashington Annual Salary Range$100,500 to $245,000 USDEqual Employment Opportunity StatementWe believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.For details, view a copy of the Accenture Equal Opportunity StatementAccenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.Accenture is committed to providing veteran employment opportunities to our service men and women.What's it like to be a part of NeuraFlash, Part of Accenture?Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we're focused on keeping everyone connected and unified as one team.Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn't possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it doneCollaboration: You have a voice here! If you work with a team of smart people like we do, it's a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.Celebrate Often: We take our work seriously, but we don't take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don't forget to slow down and celebrate the big things and the small things together.