Desktop Support Technician

Title: Desktop Technician IILocation: New York, NY, 10001Duration: 2 monthsAbout Us:At Cogent Infotech, we believe in creating opportunities that empower individuals and transform organizations. With over 22 years of excellence in consulting and talent solutions, we pride ourselves on building inclusive workplaces and driving innovation in everything we do. Our diverse teams bring unique perspectives to help deliver cutting-edge solutions to global clients across both public and private sectors.:Temporary tech is needed until end of year to perform comprehensive maintenance scheme, including PC, notebooks, printers and other PC peripherals.Relocate & install PCs, printers & other peripherals including client standard software within all client locations.Install & configure of end user software, e.g.: MS Office, MS Outlook. Observe client security & safety regulation in particular to virus protection.Ensure software is virus free prior to installation. Install Local Area Network (LAN) client software & hardware as appropriate.Update hardware/software asset data upon installation or relocation of any PC equipment.Qualification/Skills Required:Possess a Diploma in Computer Engineering or related fields with preferably two (2) years experience in PC/printers support & maintenance.Proficient in English (written & oral)Pleasant personality & positive attitude, Effective end user communication, analytical skills & customer orientedProficient in supporting Window 7 & 8 client environment, Possess working knowledge in Outlook, Proficient in WINDOW-based application such as MS Word, MS Excel, MS PowerPointKnowledge of Symantec Antivirus/ Attachmate Extra Program etc.Basic knowledge in troubleshooting network connections with some understanding of basic TCP/IP concepts.Basic knowledge in supporting iOS devices (i.e., iPhone and iPad).Equal Opportunity & Inclusion StatementCogent Infotech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where everyone feels welcome and valued. We encourage applications from individuals of all backgrounds, identities, abilities, and experiences. If you’re excited about this role but don’t meet every requirement, we still encourage you to applyApplication ProcessPlease submit your resume and a short cover letter through our online portal. Our process includes an initial resume review, a virtual interview, and a short technical assessment. If you need accommodations, feel free to inform us—we are happy to assist.Join UsAt Cogent Infotech, your ideas matter. Join a purpose-driven organization that celebrates diversity, encourages collaboration, and invests in your future.