Avatar for Cincinnati Bell Technology Solutions
IT solutions: cloud, security, apps, infrastructure, communication

Secrurity Engineer (Third Shift)

Posted: 6 days ago
Job Location
Remote Work Policy

In office

Visa Sponsorship

Not Available

RelocationAllowed
Skills
Change Management
Risk Management
Microsoft Office
ITIL
Splunk
IT Service Management
Akamai CDN
security incident management
Network fundamentals
Cybersecurity Operations
Cribl
Infrastructure Fundamentals
Proofpoint Email Security
Akamai Bot Manager
Akamai KONA Site Defender
Akamai Web Application Firewall (WAF)
Akamai App & API Protector
Akamai Client-Side Protection
Akamai Account Protector

About the job

We are seeking a Security Operations Engineer to join our high-performing after-hours SecurityOperations team supporting a large global network environment. This role is responsible formaintaining operational reliability, service availability, and security platform performance whileensuring adherence to customer and internal service commitments.The successful candidate will provide day-to-day administration, monitoring, troubleshooting,and optimization of Akamai, Proofpoint, and Splunk solutions while supporting enterprise securityinitiatives and helping protect critical business services from evolving cyber threats.Web Security & Akamai AdministrationConfigure, manage, and optimize Akamai security solutions, including: Kona Site Defender, Web Application Firewall (WAF), App & API Protector, Bot Manager, Client-Side Protection, Account Protector.Implement and maintain Akamai CDN services to ensure secure and high-performanceapplication delivery.Monitor and maintain the operational integrity, availability, and performance of Akamaiconfigurations.Troubleshoot and resolve Akamai-related incidents, performance issues, and securityevents.Participate in capacity planning, performance tuning, and service optimization initiatives.Configure and maintain real-time monitoring and alerting for security and performanceconcerns.Identify and remediate vulnerabilities while supporting incident response activities.Email SecurityAdminister and support Proofpoint email security solutions.Troubleshoot and resolve: Spam and bulk email issues, False positives and false negatives, Advanced threat blocks, Domain reputation and age-related issues, Macro exceptions, Email alerting and reporting, Monitoring & AnalyticsSupport Splunk and/or Cribl environments, including: Platform maintenance and upgrades, Pre- and post-change validation testing, Alert troubleshooting and optimization, Operational monitoring and reportingService OperationsSupport incident, change, problem, and request management processes.Investigate and resolve operational risks, escalations, and service-impacting issues.Ensure compliance with established service-level agreements (SLAs) and service-levelobjectives (SLOs).Develop and maintain operational documentation, configuration standards, runbooks, andcompliance-related documentation.Collaborate with internal teams and customers to drive continuous service improvementand operational excellence.Required QualificationsEducationBachelor's degree in Cybersecurity, Information Security, Information Systems, ComputerScience, or a related field preferred.Experience5+ years of experience in cybersecurity, security operations, network security, or related ITdisciplines.Experience administering Web Application Firewalls (WAF) and enterprise securitytechnologies.Experience troubleshooting security incidents in a production environment.Experience supporting enterprise monitoring and logging platforms.Technical SkillsRequiredAkamai WAF / App & API Protector administrationIT Service Management (ITIL-based processes)Microsoft Office applicationsSecurity incident and change managementNetwork and infrastructure fundamentalsCybersecurity operations and risk managementPreferredAkamai CDN technologiesProofpoint Email SecuritySplunk and/or CriblScripting and automation experienceServiceNowPreferred CertificationsAkamai Foundations CertificationAkamai Architect CertificationProofpoint CertificationCompTIA Security+CompTIA CySA+CBTS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws.The compensation range in this posting reflects the Company’s good‑faith estimate at the time of publication. The applicable base pay range for any individual will be determined based on the candidate’s designated primary work location as well as factors including role scope and responsibilities, required qualifications, and the individual’s experience, education, skills, knowledge, and performance. Certain positions may also be eligible for additional compensation such as discretionary merit increases, bonuses, or sales‑based variable compensation in accordance with applicable plans and role requirements.

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