GTM Systems Engineer

DNSFilter's mission is to protect our customers and partners with products they love to use! We are revolutionizing network security by providing fast, accurate, and reliable threat protection and content filtering. We're a rapidly growing company dedicated to creating a safer internet for businesses and organizations worldwide. Leveraging AI-driven threat intelligence, DNSFilter empowers our customers to proactively block threats before they impact their networks. We foster a collaborative, innovative, and results-oriented culture where every team member contributes to our mission of making the internet safer.As we continue our product-fueled growth by adding new features and broadening our solution to meet the needs of the global market, it's clear there's a missing piece. That's where you come in!We are looking for a GTM Systems Engineer to own the day-to-day configuration, integrity, and health of the platforms our revenue teams run on, primarily Salesforce and HubSpot. This is a hands-on build-and-maintain role. You will own how leads route, how records are structured, how our systems talk to each other, and how we know when something breaks. The ideal candidate is a strong administrator who tests before shipping, documents what they change, and communicates clearly with the Sales and Marketing teams who depend on the outcome.This role sits on the GTM Operations team and partners closely with the Lead GTM Systems Engineer, the GTM Operations Analyst, Sales, Marketing, Customer Success, and Technical Support.Eligible candidates have worked successfully in a small to mid-sized fast-paced, hyper-growth SaaS start-up or scale-up.We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you feel like this job is for you, please apply. We believe diversity of experience and skills, including transferable skills, combined with passion, is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions!In this role, you will:Platform AdministrationOwn day-to-day configuration of Salesforce and HubSpot: objects, fields, record types, page layouts, validation rules, flows and workflowsMaintain naming conventions, picklist values, and field standards so the data stays usable downstreamLead and Account RoutingOwn the configuration of lead and account assignment: assignment rules, round robins, queues, territory and pod mappingValidate that routing behaves as documented, and that records land with an active, correct ownerInvestigate and resolve routing failures, and identify the underlying configuration issue rather than correcting records one at a timeIntegration and Data FlowOwn the HubSpot to Salesforce integration in practice: field mappings, sync rules, exclusion criteria, and error monitoringMaintain documentation of how data moves between systems, including known edge cases and behavior that surprises peopleMonitor sync errors and integration health proactively, and resolve issues before stakeholders report themList Imports and Campaign OperationsOwn list imports end to end: file preparation, field mapping, campaign and source assignment, execution, and post-import verificationMaintain the SOPs that make imports repeatable and auditableData Quality and HygieneRun regular audits for duplicates, records owned by inactive users, incomplete required fields, and misassigned territoriesExecute mass updates and cleanup projects with appropriate backup and validationEstablish and maintain routine checks so integrity issues surface from within the teamChange Management and DocumentationTest configuration changes in sandbox or with controlled records before productionMaintain a change log covering what changed, why, who approved it, and how it was validatedCommunicate releases, fixes, and known issues to the Sales and Marketing teams affectedOperational SupportTriage and resolve platform issues from the GTM intake queue against defined SLAsClose the loop with requesters and impacted stakeholders on status, resolution, and anything still outstandingUse AI tooling, including Claude, to accelerate investigation, testing, and documentationTo qualify for this role, you have:4+ years administering Salesforce in a B2B SaaS environmentHands-on experience administering HubSpot, including the Salesforce integration and field mappingSalesforce Administrator certification, or equivalent demonstrated experienceDemonstrated experience configuring lead routing, assignment rules, and territory modelsExperience running bulk data operations and imports with appropriate testing and validationA working habit of testing before deploying and documenting what you changedAbility to communicate clearly and directly with non-technical stakeholders about system behavior and its consequencesAbility to work hours overlapping with ETMust be eligible to work in the region of hire without sponsorship now and/or in the futureBonus points for:Salesforce Advanced Administrator or Platform App Builder certificationHubSpot Operations Hub or Marketing Hub certificationExperience with data quality tooling such as RingLead, Openprise, or similarExperience with Zendesk, Vitally, ZoomInfo, Gong, or similar GTM toolsYou find the configuration problem behind the symptom rather than fixing records one by oneYou tell people what will happen before it happens, and what happened after it didWe Offer:Pathway to promotion based on results and performance, not just time in the chair. You help us grow, and we will help you grow.Passionate and intelligent colleagues who work hard and have a good time doing itPaid company-wide week off at the end of each yearFlexible Vacation PolicyAwesome company swagFull medical, dental, and vision benefits for US, UK, and Canada-based employeesFull short-term disability and life benefits; available long-term disabilityRetirement savings account options with vested company matching for qualifying employeesIn-person annual gatherings. Last time we all spent a week on a beach in the Dominican Republic!DNSFilter is a pay-for-performance organization, which means there is an opportunity to advance your compensation based on performance over time. The hiring base pay is dependent on several factors, including level, function, training, transferable skills, work experience, business needs, and geographic location. As a hybrid company, our compensation reflects the cost of labor across several U.S. and global geographic markets. We pay differently based on those defined markets. Our Talent Team can share more about the specific salary range for the job location during the hiring process.DNSFilter participates in the E-Verify program.At DNSFilter, we utilize sophisticated software and tools to identify and eliminate Deepfake candidates. This approach helps us maintain the integrity of our hiring process, ensuring that we select the most qualified and genuine individuals to join our team.U.S. hiring salary range$130,000 - $155,000 USD