SRE/DevOps Engineer

Position: SRE/DevOps Engineer

Location: Hybrid-New York City

Type: Full Time

ABOUT US:

CheckedUp is a healthcare media company operating a dedicated network in doctor’s offices across the US. Our technology platform is deployed at the point of care, actively engaging patients and physicians in the waiting room, exam room and at home. As a health technology leader, CheckedUp aspires to create better educated and more confident patients and physicians who are empowered to make informed health decisions together.

Our team is driven by embracing technology to help bring innovative ideas, products, and services to help enhance and advance the health and wellbeing of people. Composed of leading physicians, strategists, mobile and web engineers and designers, our team is passionate about changing healthcare for the better. We take pride in what we’re doing, and it shows in our work ethic. Because we place a high value on initiative and personal growth, we’ve succeeded within our industry, and continue to push ourselves to create better healthcare experiences.

CheckedUp is building a high-impact analytics function that operates as a strategic partner to the business, not a reporting team.

DUTIES AND RESPONSIBILITIES:

Reliability and uptime

• Own service uptime and drive it toward our SLA commitments.
• Define, measure and maintain SLIs and SLOs with service owners, and track error budgets.
• Lead incident response, run blameless postmortems and follow remediation through to done.

Observability

• Continuously monitor the infrastructure stack.
• Build dashboards and alerts that are actionable, tied to SLOs and low in noise.

Testing and resilience

• Plan and run performance, load and stress tests
• Run tabletop exercises for incident and disaster scenarios.
• Schedule and run controlled chaos experiments, and turn findings into fixes.

Auditability

• Keep systems auditable: track infrastructure and deployment changes, access and approvals.
• Produce reliability and change reports for leadership and external audits.

REQUIRED QUALIFICATIONS & SKILLS:

• 3+ years in SRE, DevOps or cloud infrastructure roles.
• Strong infrastructure as code experience, managing production AWS environments through code. (Terraform)
• Deep AWS knowledge across compute, networking, IAM and managed services.
• At least one AWS associate-level certification: Solutions Architect, SysOps Administrator, or Developer. A DevOps Engineer Professional certification is a plus.
• Production experience running Kubernetes and AWS ECS.
• Hands-on container experience with Docker or containerd.
• Experience with observability tooling such as Prometheus, Grafana Alloy, Loki, Grafana and CloudWatch, including building alerts.
• Clear understanding of cloud networking: VPCs, Elastic IPs, load balancing, target groups, Transit Gateways, VPC endpoints, security groups and WAF.
• GitOps experience with Argo CD, and CI/CD experience with Argo Workflows and Jenkins.
• Experience defining and maintaining SLAs, SLOs and SLIs.
• Experience with performance, load and stress testing.
• A genuine commitment to uptime and to systems that are auditable by design.
• Enough scripting (Bash, Python or similar) to automate routine tasks.

DESIRED EXPERIENCE:

• Experience with chaos engineering tools such as AWS Fault Injection Service, Litmus or Chaos Mesh.
• Load testing tools such as k6, Locust, JMeter or Gatling.
• Experience supporting external audits and change management controls (e.g. SOC 2, MRC or similar).
• Helm, Kustomize or other Kubernetes packaging tools.
• Cost optimization and capacity planning on AWS.
• On-call leadership or running an incident management program.

COMPENSATION

Salary for this position is competitive and depends on prior experience. A comprehensive benefits package is included. Salary range is $185,000-$195,000.

COMMITMENT TO DIVERSITY

CheckedUp encourages individuals of all ethnic and racial backgrounds to apply for this position. We are committed to maximizing the diversity of our organization.

WORK AUTHORIZATION

This position is not eligible for employment-based visa sponsorship. CheckedUp will not initiate, transfer or sponsor an employment visa or employment-based immigration petition for this role, now or in the future. Candidates must be authorized to work in the United States and must not require CheckedUp sponsorship to begin or continue employment.