Cloud Computing Engineer I

Job SummaryUnder supervision, is responsible for developing and building native-cloud, multi-cloud, or hybrid-cloud product platforms that support applications or business solutions that will have system-wide impact, integrate across the enterprise, and involve multiple technicalenvironments and disciplines. Supports execution of the cloud strategy set by architecture and builds cloud-based networks and the ITinfrastructure environment. Assists in the implementation and integration of cloud technologies to support the infrastructure and service needs across business and IT functions. Exercises no supervision.Work Location515 S Frio Street, San Antonio, TX 78207Work Hours7:45 a.m. - 4:30 p.m., Monday - FridayEssential Job FunctionsDelivers expertise in a range of areas, including cloud impacts on product licensing, testing and implementation of infrastructure, virtualization, cloud computing, network engineering, and systems and data flow monitoring.Maintains and validates cloud standards, capacity planning models, and load-balancing/redundancy solutions.Troubleshoots product platforms and performs root cause analysis.Performs maintenance activities, testing procedures, order of operations and backout methods for patching, updating, or upgrading cloud-based platforms, products, or systems.Track data including service usage and fees, user experience, performance, uptime, and availability utilizing databases, websites, virtual networks, cloud storage, virtual machines, alerts, etc.Participates in gap analysis studies and feasible alternative solutions, and recommends the scope of modifications to improve the availability, reliability, and performance of cloud-based products.Coordinates and works on multiple cross-functional initiatives, systems, applications, teams, products, and/or projects and serves as an internal advisor to ITSD and business units.Assists with evaluating short and long-term planning efforts with management.Implement technical requirements relative to cloud-based products and platforms.Maintains training and research on emerging technologies and how they might apply within ITSD.Maintains business continuity & disaster recovery requirements, methods, and procedures based on established policies.Participates in the identification of vulnerabilities and implements mitigation and contingency plans.Identifies and implements metrics/KPI.Performs related duties and fulfills responsibilities as required.Job RequirementsBachelor's Degree from an accredited college or universityOne (1) year of work experience in Systems Administration, Networking, DBA, DBMS design and support, and/or PC Support rolesOne (1) year of work experience in developing, implementing, optimizing, and maintaining cloud-based solutions to include deploying and debugging cloud stacks, educating teams on new cloud initiatives, and implementation of cloud infrastructure security practices.Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions.Applicant InformationUnless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.Knowledge, Skills, And AbilitiesKnowledge of best practices for cloud-based application programming interfaces, web services, and software configuration management systemsKnowledge of DevSecOps principles and methodsKnowledge of the practical application of role-specific engineering and technology, including applying principles, techniques, procedures, automation tools, and equipment to the design and implementation of cloud-based platforms, products, systems, and servicesKnowledge of a broad range of hardware and software productsSkill in working in an agile environmentSkill in strong communication with people at all levels of a businessAbility to develop requirements, concepts of operations, use cases, demonstrations, and presentations to both one-to-one and in small groupsAbility to create both technical and non-technical end-user documentationAbility to problem solve in a dynamic environment with unclear, aggressive timelinesAbility to perform all the essential functions of the position, with or without accommodationsWorking conditions are primarily in an office environmentBenefits InformationThe City of San Antonio (CoSA) strives to provide a competitive compensation and benefit package to attract and retain a highly skilled workforce. To accomplish this, CoSA offers subsidized health care benefits for active and retired employees, paid disability benefits, paid life insurance, as well as automatic participation in a pension program which is currently matched two to one.For more detailed information, please click on the following link to view Benefits offered by the City of San Antonio:http://www.sanantonio.gov/hr/employee\_information/benefits/index.aspNotePart-Time, Temporary, and non-City positions are not eligible for CoSA Benefits. Holiday and Leave benefits for Pre-K 4 SA positions may be different than what is listed at the above link.Additional InformationThe City Of San Antonio is an Equal Opportunity/Reasonable Accommodation Employer. This means that the City does not discriminate on the basis of race, religion, sex (gender), age, disability, national origin, genetic information, or sexual orientation. All individuals are encouraged to apply and compete for jobs with the City of San Antonio.If you require assistance at any stage of the application process due to a disability, please contact the Human Resources Department so that accommodations may be made to meet your needs. Our telephone number is 210-207-8705 and our fax number is 210-207-2285.01Are you a current regular full time or part time CoSA employee?Yes - I am a Full Time City Employee.Yes - I am a Part Time City Employee.No - I am not a Full Time or Part Time City Employee.02Are you a veteran or active member of the armed forces?YesNo03Are you a San Antonio Ready to Work Program (SARTW) or Train for Jobs San Antonio Program (TfJSA) participant?Yes - SA Ready to Work ProgramYes - Train for Jobs SA ProgramYes - Both ProgramsNo04What best describes your highest level of education at the end of the current semester?Some High SchoolHigh School Diploma or GED recognized by the Texas Education Agency or a regional accrediting agency30+ completed semester hours (credits) from an accredited college or university60+ completed semester hours (credits) from an accredited college or universityAssociate's Degree from an accredited college or university90+ completed semester hours (credits) from an accredited college or university120+ completed semester hours (credits) from an accredited college or universityBachelor's Degree from an accredited college or universityMaster's Degree from an accredited college or universityPhD, JD, or other Post Graduate Degree from an accredited college or universityNone of the above05How many years of work experience do you have in Systems Administration, Networking, DBA, DBMS design and support, and/or PC Support roles?NoneLess than one year1 year2 years3 years4 years5 years6 years7 years8 years9 years10 years11 years12 years13 years14 years15 years +06How many years of work experience in developing, implementing, optimizing, and maintaining cloud-based solutions to include deploying and debugging cloud stacks, educating teams on new cloud initiatives, and implementation of cloud infrastructure security practices do you have?NoneLess than one year1 year2 years3 years4 years5 years6 years7 years8 years9 years10 years +07Do you have a valid Driver's License?YesNo08How many years of experience do you have setting up and configuring cloud environments (e.g., AWS, Azure, Google Cloud)?NoneLess than one year1 year2 years3 years4 years5 years6 years7 years8 years9 years10 years +09How many years of experience do you have in implementing cloud security practices?NoneLess than one year1 year2 years3 years4 years5 years6 years7 years8 years9 years10 years +10How many years of experience do you have troubleshooting issues in cloud applications and/or cloud networks?NoneLess than one year1 year2 years3 years4 years5 years6 years7 years8 years9 years10 years +11Select any of the following Cloud or Microsoft-based environments you have at least (3) three years of experience with:Windows server-based operating systemsAdministering, deploying, and maintaining Office 365, Teams, SharePoint 365 and AzureHybrid Active Directory/Azure environmentsManaging hybrid MS Exchange environmentsWindows core services such as Active Directory, DNS, DHCP, WINS, SMS/WSUS, FTP, DFS, etcTroubleshoot complex technical tasks in a Microsoft environmentSystems Administration, Networking, DBA, DBMS design and support, and/or PC Support rolesActive Directory scriptingScripting languages (e.g., PowerShell, VBScript)None of the above12Please describe a project or task in which you applied cloud computing concepts or tools. What was your role, and how did your contributions support the overall success of the project? If you do not have relevant experience, enter "N/A."13Describe a situation where you were responsible for configuring or deploying resources in a cloud environment. What challenges did you encounter, and how did you address them? If you do not have relevant experience, enter "N/A."14I understand that if I have a need for a reasonable accommodation to participate in the recruitment and interview process, I can contact the Human Resources Department at [email protected] or 210-207-8705. I further understand that if an accommodation is necessary to perform the position for which I have applied, I can contact HR after an offer has been extended.I acknowledge.15I acknowledge for this position I must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: 1) Felony Convictions, 2) Felony Deferred Adjudication, 3) Class A & B Misdemeanor Deferred Adjudication, 4) Class B Misdemeanor Convictions, 5) Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and 5) Family Violence Convictions.I acknowledge Required Question