Lead Software Engineer

This is a time-sensitive request for an AI-driven Agentic SRE for DSNP & Part-D engagement.

Please list the required skills and attributes for this role, including expected years of experience where applicable.

AIOps & SRE fundamentals 5+ years in SRE/production operations; apply SLO/SLI, error budgets, incident management, and automated remediation patterns

Observability toolset: 3+ years building dashboards/alerts and troubleshooting with tools such as Dynatrace and Splunk

Cloud & platform engineering: 3+ years operating services on AWS/Azure/GCP; strong Linux, networking, containers/Kubernetes, and IaC for reliable, repeatable environments.

Automation agentic ops mindset: Proficient in Python and/or Bash plus CI/CD; build runbooks, self-healing workflows, and safe change automation; strong troubleshooting, ownership, and collaboration in on-call rotations.

Security/DevSecOps collaboration: Working knowledge of vulnerability management, secrets/cert governance, and secure CI/CD gates; ability to partner with cyber teams and vendors

Please list the preferred skills and attributes for this role, including expected years of experience where applicable.

ITSM & on-call tooling integration: Hands-on integrating monitoring signals to ServiceNow, PagerDuty (or equivalent), and building low-friction escalation/war-room workflows

Please List 3-5 Primary Responsibilities For This RoleOwn reliability outcomes for critical services: Define/track SLIs & SLOs manage error budgets, and drive continuous improvement to availability, latency, and resiliency

Lead incident response & problem management Run on-call/war rooms, perform root-cause analysis, publish post-incident reviews, and ensure corrective/preventive actions are delivered

What prior experience, industry background, or domain expertise are preferred for this role?

5+ years in SRE/production operations

3+ years in observability dashboards building

3+ years in Cloud Engineering

1+ year of Agentic SRE tooling build operationalize

Please list the project(s) or initiative(s) this candidate will be supporting

AI Skills: All contractor resources are expected to demonstrate baseline proficiency in enterprise-approved AI tools as part of their day-to-day responsibilities.This includes but is not limited to

Applied Productivity Leverage AI tools to enhance coding documentation data analysis and decision-making workflows.