Account Manager

About Centiment

Centiment is an AI-first market research and insights platform. Our Survey Platform and global Audience Panel help researchers design smarter surveys, reach precisely targeted respondents, and turn raw data into clear, actionable findings. Organizations including Lyft, BMW, Harvard, Amazon, and the Smithsonian use Centiment to make better decisions, faster.

We're a team of 18 building at the intersection of AI and market research. In 2025, we reached $6.8M in sales and we're continuing to grow quickly. To support that momentum, we're hiring an ambitious, proactive Account Manager (our 9th).

What you'll do

• Own research projects end-to-end: scoping, feasibility, pricing, execution, and delivery
• Serve as the first point of contact for inbound prospects and guide them to a successful launch
• Expand and strengthen relationships with existing clients
• Advise clients on survey design, audience targeting, and how to get the most from Centiment's AI-powered tools
• Coordinate data collection and quality control across the Centiment Survey Platform and third-party tools (survey experience helpful, not required)

What we're looking for

• Bachelor's degree
• Strong organization and communication skills with the ability to manage multiple projects at once
• Resourceful, proactive, and comfortable improving processes in a fast-paced startup
• Fast learner who is genuinely curious about AI, research methodology, and client needs
• Interest in how AI is changing market research (you don't need a technical background, but you should be excited about it)

Work setup (hybrid)

Denver, CO (RiNo). In-office Monday through Thursday, work from home Fridays (after onboarding).

Learn more: www.centiment.co

Job type: Full-time (Denver)