Office Manager

Required Qualifications/Competencies:

· Bachelor’s degree in business administration, office management, human resources, or social service-related field required.

· Supervisory experience in an office setting

· Excellent Communication Skills (both written and oral)

· Excellent interpersonal and customer service skills

· Proficient in Microsoft Office, including Outlook, Word, PowerPoint and Excel

· Organizational skills with the ability to independently prioritize and complete multiple, ongoing projects

· Experience with basic computer and technology troubleshooting

· Trustworthy, self-motivated, able to manage time and work independently

· Able to verbally diffuse tense situations

· Able to handle emotionally charged situations

· Able to sit for extended periods

· Possess auditory acuity to listen to people over the telephone and in-person

· Valid Driver’s License and reliable transportation

· Must possess current Child Abuse, Pennsylvania State Police and FBI Background Clearances

Ideal Competencies:

· 5+ years of experience in an office environment

· 3+ years of supervisory experience

· Proficiency with Cisco WebEx phone services

· Proficiency with computers, technology and Microsoft Office Suite

· Background in victim services, sexual violence prevention, and/or social services

Job duties:

Oversee various administrative tasks and management of office resources
Supervise receptionist and maintenance positions
Assist with employee onboarding, engagement and recognition
Assist with front desk and phone coverage
· Perform general clerical duties

· Maintain agency information and files for compliance with funding sources

· Participate in in-services, trainings, and conferences

· Participate in on-call rotation to staff agency hotline