IT Manager - Infrastructure

ADMINISTRATIVE DIVISION

Information Technology Services Unit

IT MANAGER – INFRASTRUCTURE

Carson City or Las Vegas, Nevada

Salary up to $158,708 (employee/employer paid retirement plan)

The Information Technology Services (ITS) Unit of the Legislative Counsel Bureau (LCB) is seeking a diverse pool of qualified applicants for the position of IT Manager – Infrastructure within the Administrative Division. The LCB is a nonpartisan, legislative service agency that provides professional, technical and administrative support to the Nevada Legislature, which convenes biennially in odd-numbered years for 120-day sessions and for rare special sessions during the interim periods. The ITS Unit provides technical support to legislators, legislative staff and the LCB. This is a full-time position located in Carson City or Las Vegas, Nevada.

Position Description: Under the general supervision of the Chief Information Officer and Deputy Chief Information Officer, the IT Manager – Infrastructure will lead a team of highly talented technical staff in the areas of networking, systems, unified communications and database administration and will collaborate closely with internal teams to identify, prioritize and implement innovative solutions that enhance and maintain legislative computer infrastructure. Responsibilities of the IT Manager – Infrastructure may include, without limitation:

• Leading and mentoring a team of IT Professionals with varying experience levels;
• Providing first-class customer service to legislators, legislative staff, the LCB and, occasionally, members of the public;
• Preparing documentation of work performed in the IT Service Management Tool (ITSM);
• Ensuring the continuous updating and maintaining of unit run books as solutions change and the environment evolves;
• Acting as the LCB’s lead infrastructure and unified communications consultant;
• Leading the LCB’s ongoing technology training program;
• Developing and executing a comprehensive modernization roadmap for the LCB’s enterprise infrastructure in alignment with organizational goals and priorities;
• Collaborating with cross-functional teams to gather requirements, infrastructure solutions and ensure successful delivery of projects;
• Working in lockstep with other IT Managers to gather and document stakeholder needs, requirements, workflows and usage patterns;
• Assisting other IT Managers with gathering end-user feedback, addressing quality assurance issues and performing end-user acceptance testing;
• Coordinating project timelines, resources and tasks to ensure timely completion while monitoring project progress, identifying risks and implementing strategies to mitigate any identified risks;
• Overseeing the configuration, maintenance, installation, documentation, automation and optimization of all network, system, unified communications, and database hardware/software;
• Ensuring accessibility, security, disaster recovery, continuity of government and scalability in all infrastructure/communication solutions, including compliance with relevant regulations and standards;
• Staying abreast of emerging technologies and industry trends while evaluating the potential impact and relevance of such technologies to the modernization efforts of the LCB;
• Fostering a positive and inclusive work environment and promoting teamwork, professional development, and a culture of innovation and creativity; and
• Performing other duties as assigned.

Minimum Qualifications: The IT Manager – Infrastructure position will be selected with special preference given to the candidate’s training, experience and demonstrated expertise in managing IT infrastructure, including knowledge of network systems, hardware, software and unified communications and database technologies. A qualified candidate must have: (1) a Bachelor’s degree in Computer Science, Engineering, Management Information Systems, or Cybersecurity and (2) at least 10 years of proven experience in managing enterprise network environments and (3) at least 5 years managing staff in the following disciplines: Systems, networking, unified communications, and cybersecurity and (4) have managed a geographically dispersed multi-vendor WAN with multiple data centers. or any equivalent combination of education and experience in Computer Science or Software Engineering; A Master’s degree is preferred.

The Ideal Candidate Will Demonstrate

• Experience in government or legislative processes;
• Proven experience managing multi-year, capital software projects that touch all parts of an enterprise;
• The proven ability to lead teams, manage projects and oversee large-scale IT infrastructure initiatives;
• Experience in diagnosing and resolving complex technical issues quickly and effectively;
• A strong ability to communicate complex technical concepts to both technical and non-technical stakeholders;
• The ability to stay updated with the latest technological trends and implement innovative solutions to improve infrastructure;
• A deep understanding of modern infrastructure methodologies, tools, and best practices;
• Strong communication and interpersonal skills, with the ability to effectively collaborate with diverse stakeholders and influence decision-making at all levels of the organization;
• A passion for leveraging technology to drive organizational transformation and improve public services;
• Expertise in delivering exceptional customer service to end users from diverse backgrounds and skill levels;
• Knowledge in the design, implementation and day-to-day operation of zero trust remote access solutions, especially NetMotion or Absolute Secure Access;
• Familiarity with the design, implementation and day-to-day operation of Extreme Networks switching infrastructure, especially Extreme fabric-based networks in data center and access environments;
• Familiarity in the design, implementation and day-to-day operation of Fortinet network security products, especially firewalls, logging appliances and management appliances such as FortiGate, FortiManager or FortiAnalyzer;
• General knowledge of network security products such as spam filters, firewalls and vulnerability scanners;
• Proficiency with using network documentation tools such as a Configuration Management Database (CMDB), Microsoft Visio or Omni Group’s OmniGraffle;
• General knowledge of Infrastructure as a Service (IaaS) such as Microsoft Azure;
• Experience with ITSM platforms such as HaloPSA/HaloITSM, ServiceNow, N-Able, ManageEngine, Freshdesk, Ivanti Heat, ConnectWise PSA, SysAid or Team Dynamix;
• Familiarity with Remote Monitoring and Management (RMM) platforms such as NinjaOne, Atera, Pulseway, SuperOps, Syncro, N-Able and Naverisk;
• Familiarity with remote support tools such as Ninja Remote, ConnectWise Control/Screenconnect, Bomgar, Splashtop, DameWare or TeamViewer;
• Proficiency with automation concepts and tools such as Python, Ansible, Saltstack, NAPALM or Netmiko; and
• The ability to lift and move medium to large items weighing up to 80 pounds, without assistance, employing proper safety techniques.

Salary: The annual salary for this position is based on a Grade 46, which has a salary range of $104,713 to $158,708 for the employee/employer paid retirement option. An employer paid contribution plan is also available with a reduced salary in lieu of an employee contribution. Actual starting salary will be based on experience.

Benefits: The benefits include the accrual of paid annual leave and sick leave, health insurance and membership in the state’s retirement plan. For additional information on the retirement options and benefits, please visit the Public Employees’ Retirement System of Nevada. For a description of the current health, dental and vision benefits, please visit the Nevada Public Employees’ Benefits Program. Other optional benefits are also available, including a deferred compensation program.

Working Conditions: The work is performed in a typical office environment with the possibility of a hybrid schedule. The successful candidate must reside within a one-hour radius of either Carson City or Las Vegas, Nevada or be willing to relocate to such a location within 90 days of joining the LCB. Significant overtime is required during legislative sessions and certain other periods as necessary to meet the demands of the Legislature, which may include on-call, after hours, weekend and holiday work. When overtime is worked, the IT Manager – Infrastructure may earn compensatory time that can be taken at a later date or be paid for the overtime, consistent with the LCB Rules and Policies and subject to budgetary limits. Occasional travel may be required between Carson City and Las Vegas, Nevada. Such travel may be outside normal business hours.

Application Process: All applicants who meet the minimum qualifications may apply by submitting a LCB Employment Application, cover letter and current resume through our online portal, via email to [email protected] or by mail to:

Legislative Counsel Bureau

Attn: Human Resources

401 S. Carson Street

Carson City, NV 89701-4747

Applications will be accepted on a rolling basis and the application period will remain open until the position is filled. Applicants are therefore strongly encouraged to submit their application as soon as possible. Hiring may occur at any time during the recruitment process.

The Legislative Counsel Bureau is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion or belief, national origin or ancestry, age, sex, sexual orientation, gender identity or expression, disability, pregnancy, domestic partnership, political affiliation, genetic information, or compensation history, or any other characteristic protected by applicable law. The Legislative Counsel Bureau will not tolerate discrimination or harassment based on any of these characteristics, nor will it tolerate unlawful retaliation. Applicants may contact [email protected]to request reasonable accommodations to participate in the hiring process and will not be disqualified from consideration based upon such requests.

(Revised 10/07/2026)