Sr Director Technology Services

About UsAs part of The Freeman Company, Event & Exhibit Services designs and delivers unforgettable moments that create a bond between audiences and our clients. It’s just one reason why we’re the leader in live events.SummaryThe Sr Director Technology Services role holds enterprise-wide accountability for the strategy, delivery, and financial performance of technical product and service offerings. This role sets the multi-year technology strategy, directs the allocation of technology resources, and aligns technology investments with enterprise business objectives, partnering with executive leadership and peer business units. The Senior Director – Technical Services leader will lead a team of directors and managers who oversee key disciplines, is accountable for budgets and resource allocation, and drives transformational, cross-functional initiatives that improve operational efficiency and customer experience.This position will support our Audio Visual Production team. It is eligible to work a hybrid schedule, generally requiring work in-office and/or show-site 2-3 days per week based out of Dallas, TX.Essential Duties & ResponsibilitiesOwn the annual and multi-year capital expenditure (CapEx) planning process, directing investment in revenue-generating assets to maximize return, utilization, and long-term growthLead the inventory processing team and its leaders, ensuring newly acquired assets are received, prepared, and released into usable inventory efficiently and to quality standardsLead and mentor Technology services team, fostering a culture of innovation and continuous improvementDevelop and execute strategic audio/visual/computer technologies plan that focuses on reliability, scalability, and efficiency, aligning with the organization’s goalsDrive simplification of practices and offerings in pursuit of efficiency and labor savingsCollaborate with Growth and Design departments to ensure Delivery alignment with go to market strategiesLead technology transformation initiatives, modernizing legacy products/systems, adopting emerging technologies, and implementing solutions to enhance customer experience and streamline processesCreate, implement and manage standards and practices to ensure the upmost quality in executionManage the development of product and service roadmaps to ensure innovation, development and execution across all disciplinesFormulate budget and capital investment priorities, ensuring cost-effective allocation of resources, and manage procurement processesEstablish and govern standardized ROI evaluation criteria applied to all capital investment decisions and new asset purchasesDevelop, implement and manage pricing models for products and servicesEstablish regular communication of new technology or processDevelop, implement and maintain change management methodology to support transitions to new technology or processesEstablish and govern the methodology for evaluating and approving equipment purchases, directing capital to the highest-return revenue-generating assetsEducation & ExperienceBachelor's or Associate’s degree in a related field (Master’s degree preferred)10+ years industry experience with 7+ years in a leadership roleProven experience in strategic product planning and executionStrong knowledge of audio/visual technology and productsExperience with budget management and resource allocationExcellent leadership, communication, and project management skillsTravel RequirementsTravel 25% to 50%What We OfferThe Freeman Company provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.Medical, Dental, Vision InsuranceTuition ReimbursementPaid Parental LeaveLife, Accident and DisabilityRetirement with Company MatchPaid Time OffDiversity CommitmentAt The Freeman Company, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.#TFCFreeman