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About the job
Job Title: Test Engineer
Location: Austin, TX (On-site, Need Local Only)
Hire Type: Fulltime - W2 only
Year of Experience: 2-5 years
Job Description:
This is a software triage role driven by manual testing. Testing will be conducted on client products, including smart glasses and VR headsets, as well as standard mobile devices.
Client employees participate in dogfooding (internal testing) of their products. This testing identifies potential software bugs, which are then logged as tickets. Our team reviews each ticket, attempts to reproduce the core issue, and writes up the findings.
Expectations:
Meet client quality standards and SLA deadlines
Personal daily ticket quota
Personal ticket processing time target
Personal quality target
Personal productivity target
Responsibilities:
Understand and utilize complex documentation
Navigate the client ticketing system
Review reported bugs
Identify core issues
Perform manual testing
Complete tickets by providing information, including repro steps, results, tagging, priority, severity, and assignment
Required Qualifications:
Tech literacy, including navigating and troubleshooting software
iOS and Android experience
Experience using generative AI tools
Adaptability to changing requirements
Critical thinking and judgment
Ability to interpret basic data tables and charts
Tolerance for ambiguity
Calm under pressure
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