Account Manager

About Bent Pixels
Bent Pixels is a creator-powered media and technology company. We help creators earn more than they could on their own, and we help brands reach hard-to-reach audiences through premium creator relationships, advertising solutions and our own data platform. Our creator network reaches more than 6 billion monthly views across YouTube, Snapchat, Meta, MSN, podcasts, gaming, sports, entertainment and lifestyle content. We work with brands like Sony Pictures, McDonald's, Dell, Levi's, State Farm, TurboTax, Prime Video and Honda. We're a team of about 100 people in the US, Europe and Asia, and we've been doing this for nearly 17 years.

Bent Pixels is an Equal Opportunity Employer and values diversity across all backgrounds and experiences.

The role
Our sales team closes the deals; our Account Managers make sure they go well and come back bigger. As an Account Manager on the brand side, you'll own a set of advertiser and agency clients after the sale. You'll keep campaigns on track across YouTube media, branded content and creator integrations, keep clients informed, and spot the next opportunity. You'll work with Sales, Creator Partnerships, Ad Operations and Data, and you'll report to our SVP, Sales & GTM.

Responsibilities

• Own day-to-day relationships with brand and agency clients once a deal is signed, as their main point of contact
• Lead campaign kickoffs and turn signed deals into clear plans: deliverables, timelines, creator lineups, approvals and reporting
• Coordinate creators and internal teams to deliver branded content, creator integrations and reserved YouTube media on time and to brief
• Manage creative approvals, brand safety checks and client feedback rounds
• Track pacing and delivery, flag issues early, and fix them before the client has to ask
• Build wrap reports and recaps with the data team that show what the campaign achieved
• Find upsell and renewal opportunities and work with Sales to grow each account
• Keep CRM records, contracts, insertion orders and billing details accurate

Requirements

• 2-5 years of account management or client services at an agency, media company, influencer platform or creator network
• Hands-on experience running branded content or influencer campaigns with creators
• Comfortable with campaign logistics: briefs, contracts and IOs, approvals, pacing and reporting
• Strong client communication; calm under deadline pressure and good at managing expectations
• Very organized, with a habit of following up and closing loops
• Working knowledge of YouTube and the creator economy
• Experience with a CRM (Salesforce, HubSpot, Dynamics or similar)

Nice to have

• Experience with YouTube media buying, CTV or podcast campaigns
• Existing relationships with agency teams or brand marketers
• Experience in gaming, entertainment, consumer tech or CPG categories
• Comfort pulling and reading campaign data (Excel/Sheets, platform dashboards)

This role is remote within the US; we are not able to offer visa sponsorship.