Agent Development Manager

LOCATION

1140 Wehrle Drive, Buffalo, NY 14221

JOB PURPOSE

The Agent Development Manager is responsible to onboard, train, and coach new business partners joining LDi as independent contractors.

ESSENTIAL JOB DUTIES AND RESPONSIBILITES

• Coach new freight broker agent accounts through the implementation phase with LDi.

• Act as a liaison between internal and external teams to manage freight broker agent engagement.

• Maximize freight broker agent efficiency by ensuring successful onboarding and timely completion of training.

• Train, educate, and assist new freight broker agents on application systems, processes, and procedures.

• Offer operational assistance, which includes scheduling freight deliveries and arranging motor carrier for pickup shipments.

• Review account updates weekly with internal team members.

• Participate in weekly sales meetings.

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED

• Bachelor's degree is preferred.

• 2+ years' experience in transportation brokerage.

• Confidence and ability to network and develop relationships.

• Self-motivated, energetic self-starter with a positive attitude.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

PHYSICAL DEMAND REQUIREMENTS

• The physical demands here are representative of those that must be met by an employee to perform the essential functions of this job successfully.

• The employee frequently is required to stand; walk, talk and hear. The employee is occasionally required to climb or balance; stoop, lift and/or move light weight items. Specific vision abilities required by this job include close vision, for viewing a computer terminal distance vision, peripheral vision, depth perception vision for moving objects and ability to adjust focus.

• This position is not substantially exposed to adverse environmental conditions.

• Reasonable accommodations will be considered on a case-by-case basis.

EMPLOYMENT TYPE

• Full-Time

• Exempt (Salary) + Commissions Structure

• Benefits Eligible