IT Datacenter Smart Hands Engineer

Role:

Hemmersbach is seeking an experienced Network / Datacenter Smart Hands Engineer to provide onsite support within datacenter, laboratory, and network environments. The role focuses on physical infrastructure support, network operations assistance, and hands-on troubleshooting.

Key Responsibilities:

• Perform cable tracing, hardware replacement, rack-and-stack activities, and power cycling.
• Support servers, storage devices, network equipment, and datacenter infrastructure.
• Assist with LAN/WAN, Wi-Fi, VoIP, switches, routers, and firewalls.
• Maintain cable management, labelling, inventory, and UPS validation activities.
• Support datacenter operations, migrations, and infrastructure projects.
• Document work and update ServiceNow tickets in accordance with SLA requirements.

Requirements:

• 2–5 years of datacenter, network, or smart hands experience
• Strong knowledge of network and hardware infrastructure
• Experience with routers, switches, enterprise network, and physical network installations
• CCNA or equivalent networking certification required
• Ability to work independently in mission-critical environments
• This role is a Salary Non-Exempt position with a targeted salary range of $65,000 – $70,000 USD

Benefits:

• Health/ Medical insurance
• Life insurance
• Disability Insurance
• Dental insurance
• Flexible spending account FSA
• Internal career development program
• Vision Insurance

Be part of Us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.