Event Planner

Team Lead — Corporate Events & Sales | Pune GSS
Location: Pune, India
Work Mode: Work from Office, 5 days a week
Experience: 6–10 years
Team: 7 Corporate Event Planners + 1 Operations Executive
Working Hours: Aligned to UAE business hours
Weekly Off: Any 2 days of the week

The Role
We are looking for a Team Lead to lead our corporate events team and own its commercial performance.
You will manage 7 planners and 1 operations executive, with your primary focus on hitting revenue and margin targets, improving conversion, coaching planners to sell better, and maintaining high delivery standards.
This is a player-coach role. You will personally stay close to important opportunities and client situations while helping the team consistently perform at a higher level.
You don't need to build a large operations function. You need to build a high-performing sales and event-planning team.

Key Roles & Responsibilities

1. Own Team Revenue & Performance
• Own monthly team targets for revenue, gross margin, conversion and productivity.
• Break targets into clear individual planner goals and track performance through live dashboards.
• Identify performance gaps early and put corrective actions in place.
• Run regular pipeline, conversion and performance reviews.
• Escalate risks with a diagnosis and proposed solution, not just the problem.

2. Coach the Team to Sell Better
• Coach planners on qualification, discovery, proposals, pricing, negotiation, follow-up and closing.
• Review live opportunities and help unblock difficult deals.
• Identify what separates high performers from low performers and replicate those behaviours across the team.
• Develop underperforming planners through clear expectations, coaching and follow-through.
• Build a culture of ownership, urgency and commercial discipline.

3. Stay Close to Clients & Sales
• Personally handle selected high-value opportunities and important client escalations.
• Support the team on complex negotiations and strategic accounts.
• Ensure planners are selling profitable events, not just chasing topline revenue.
• Maintain strong client relationships and drive repeat business.

4. Maintain Event-Planning Quality
• Use your event and venue expertise to challenge proposals, commercials and delivery plans where required.
• Help planners anticipate operational risks before they reach the client.
• Ensure strong handover from sale through event delivery and closure.

5. Help us Improve Through AI & Product
• Drive adoption of our AI tools across the team.
• Identify where AI, automation or better workflows can improve sales productivity and conversion.
• Share structured feedback with Product based on real planner and client problems.
• Help the team adapt quickly as our systems and workflows evolve.

Must Have
• 6–10 years of total experience
• 2–3+ years managing a team of 6+
• Experience in corporate events, MICE, hospitality, hotel banquets, event production, travel, events agencies or another relevant customer-facing commercial environment
• Proven experience personally owning a sales/revenue target
• Experience coaching and improving sales performance within a team
• Strong understanding of revenue, gross margin and conversion
• Strong spoken and written English
• Comfortable working with dashboards, CRM and performance data
• Strong problem-solving mindset and comfort operating without a perfect playbook

Good to Have
• UAE / GCC / international B2B client exposure
• Experience leading event planners or corporate-event sales teams
• Strong venue, supplier or MICE network
• Experience using AI meaningfully in day-to-day work
• Experience working with Product, technology or automation teams
• Experience building or improving sales processes and SOPs

Please apply only if the shift pattern and non-weekend weekly off genuinely work for you.