Salesforce Administrator

Empath Health is seeking a proactive and detail-oriented Salesforce Administrator to optimize and support our Salesforce platform across the organization. In this role, you’ll partner closely with business stakeholders and IT to enhance system functionality, improve data integrity, and drive user adoption. This is a high-impact position where you will help shape how Salesforce supports key business processes, reporting, and strategic initiatives within a mission-driven healthcare environment.

What You'll Do

• Administer and optimize Salesforce, including user access, security, configurations, and system performance
• Configure and enhance platform functionality (Flows, validation rules, page layouts, custom objects) to support business needs
• Maintain data integrity through audits, imports/exports, and deduplication efforts
• Develop reports and dashboards that provide actionable insights for operational and strategic decision-making
• Partner with stakeholders and IT to gather requirements, implement solutions, and support system enhancements
• Provide user support, troubleshooting, and training to strengthen adoption and system effectiveness

Why Join Empath Health?

• Earn Competitive Pay: Your skills and contributions are recognized and rewarded.
• Benefits & Wellness: Medical, dental, vision, life insurance, retirement with company match, plus wellness programs to support your mind and body.
• Industry-Leading PTO: 5+ weeks to rest, recharge, and live your Full Life.
• Grow Your Career: CEU support, tuition reimbursement, and advancement opportunities.
• Make a Difference: Join a mission-driven team dedicated to kindness, compassion, and Full Life Care for All.

What You'll Need

• Bachelor’s degree in Business, Information Systems, Computer Science, or related field (or equivalent experience)
• 2–5 years of hands-on Salesforce administration experience (certification preferred)
• Strong knowledge of Salesforce configuration tools and reporting capabilities
• Experience managing data quality and working with tools such as Data Loader
• Excellent problem-solving, communication, and stakeholder collaboration skills
• Ability to manage multiple priorities in a fast-paced, evolving environment

Unified in empathy, we serve our communities through extraordinary Full Life Care for All.

Empath Health is a not-for-profit healthcare organization providing Full Life Care through a connected network of services across Florida—including hospice, home health, grief care, geriatric primary care, elder care (PACE), HIV and sexual health (EPIC), and dementia support.

Full Life Care means caring for the whole person—body, mind, and spirit—with empathy and dignity. Our care goes beyond medicine to help people feel seen, supported, and valued at every stage of life.

At Empath Health, you’ll find purpose, partnership, and possibility in a culture where compassion drives excellence and every team member helps make life’s journey more meaningful.

Empath Health is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended ("ADA"), and applicable state and local laws. It is Empath Health's policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual's disability. Consistent with this policy of non-discrimination, Empath Health will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made Empath Health aware of his/her disability, unless doing so would cause an undue hardship to Empath Health. If you are an applicant and need a reasonable accommodation when applying for job opportunities within Empath Health or to request a reasonable accommodation to utilize Empath Health's online employment application, please contact [email protected].

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