Technical Services Manager

Manager – Technical Services | Power Systems Protection & Automation

Location: Remote option available | Travel up to 25% within the U.S. & internationally

Type: Full-Time

Work Authorization: US Citizens / Green Card Holders

We are seeking an experienced Manager – Technical Services with a strong background in electric power system protection, numerical relays, recorders, integration, and automation.

The ideal candidate will have 10+ years of experience in protective relaying and power systems, along with proven experience leading and developing technical teams.

Key Responsibilities

• Lead and manage the Technical Services team and departmental workflow

• Provide technical leadership in power system protection, automation, integration, relays, and recorders

• Support customers with technical problem-solving and ensure high levels of customer satisfaction

• Provide technical support to the Sales team and potential customers

• Lead difficult technical/customer discussions while protecting company interests

• Maintain expert-level knowledge of electric power system protection and automation

• Support application, integration, and communication architecture for protection systems

• Work with utility and engineering/consulting customers on technical requirements and solutions

• Travel up to 25% within the U.S. and internationally as required

Required Qualifications

• B.S. in Electrical Engineering – Mandatory

• 10+ years of experience working with numerical relays and recorders

• Proven experience leading and developing technical teams

• Strong knowledge of electric power systems, protection, and industry practices

• Experience with protective relay applications in utility or engineering environments

• Experience with EMTP, load flow, and short-circuit studies

• Expert knowledge of system protection, integration, and automation applications

• Knowledge of advanced communication protocols and communication system architecture

• Excellent written, verbal, presentation, and customer-facing communication skills

• Strong people-management, decision-making, and problem-solving abilities

Preferred Background

Experience with utility companies, engineering firms, consulting organizations, relay manufacturers, or power system protection companies is highly desirable.

Compensation & Benefits

• $12K insurance benefits

• 3% company 401(k) contribution

• Remote work option

• Up to 25% U.S. & international travel

Interested or know someone who may be a strong fit? DM me or apply directly.