Information System Manager

Company Description AdventHealth is a nationwide, connected network of care focused on helping people feel whole in body, mind, and spirit. More than 100,000 team members provide whole-person care to nearly nine million individuals each year through over 2,000 care sites, including hospitals, physician practices, ambulatory surgery centers, outpatient clinics, home health agencies, and hospice centers. Patients also benefit from digital access points such as the AdventHealth app, enhancing convenience and continuity of care. Guided by a mission to extend the healing ministry of Christ, AdventHealth is committed to improving the health and prosperity of the communities it serves and supporting team members with a purpose-driven work environment.

Role Description

The Information System Manager is a full-time, hybrid role based in Killeen, TX.

Responsible for directing information service activities for all facilities, ensuring successful implementation of information services initiatives. This position provides direct supervision for technical staff and supports business initiatives to ensure customer satisfaction. This role evaluates business problems, identifies and resolves issues, and implements effective workflows and processes. In addition, this position assists in evaluating end-user computing packages and equipment and consults with clients and staff regarding system issues. Additionally, this role creates accurate and timely information reports and records.

Responsibilities for this role include directing information services, supervising technical staff, evaluating and resolving business problems, consulting on system issues, and creating reports.

• Job Description
• Prepares project status reports and coordinates activities and priorities with users, including cost, timeliness, milestones, and issues.
• Collaborates with supervisor to develop department, facility, and project budgets.
• Learns business and application functionality to effectively service customer support needs.
• Develops and maintains positive and productive working relationships with team members, system users, project sponsors, support personnel, and all client staff.
• Ensures all client requests and problems are resolved in a timely manner.
• Identifies potential areas where existing policies and procedures require change or where new ones need to be developed to support active or new projects.
• Maintains accurate equipment inventory records, network problem records, copyright compliance, and network documentation.
• Performs job duties and responsibilities according to corporate and local facility guidelines and procedures.
• Demonstrates company values in daily work behaviors and interactions with others, both outside and within the information services department.
• Other duties as assigned. Provides leadership to facility and staff in regard to all information services projects. Plans and coordinates the purchase and implementation of hardware and software according to company standards and procedures. Works with information services staff to ensure tasks are assigned and completed as required and assigned projects are completed within scheduled targets.

• Other duties as assigned

• Knowledge, Skills, and Abilities:

• Microsoft Office Suite (Excel, Word, PowerPoint, Visio, Outlook) [Required]

• Microsoft Project [Required]

• Microsoft Windows [Required]

• Working knowledge of Vision Application [Preferred]

• Familiarity with a variety of System, Utility and Application Software [Preferred]

• Education:

Bachelors [Required]

• Field of Study:

Business, Computer Science, Information Systems, similar major

• Work Experience:
• 2+ personal computers and MS-office applications [Preferred]
• 2+ supervisory [Preferred]

• Working in a healthcare environment [Preferred]

• Additional Information:

• An equivalent combination of education and relevant work experience may be considered in lieu of the stated degree requirement:

• -Bachelor's Degree OR 4+ years of experience in related field

• Licenses and Certifications: