Senior License Program Manager (Temp)

Summary Of Job Description

The Senior License Program Manager is responsible for leading cross-functional License projects with internal and external stakeholders to ensure that all initiatives are aligned with the License Team’s strategy and goals. This position will work under the oversight of the Senior Manager, Program Management Office (PMO) to create new processes, provide data intelligence, and manage key relationships with License Partners. The Senior License Program Manager oversees the creation of project plans and determines project scope and deliverables as well as resource allocation for multiple connected projects. This position will serve as a central hub for program oversight, governance, and support for Panda’s License Core Team and License Operations Team.

Job Responsibilities

• Creates, executes, and monitors cross-functional License project plans, including the creation of any required documentation. Provides project and business leadership under the oversight of the Senior Manager, PMO.
• Determines project scope and deliverables. Oversees creation of project plans and resource allocation. Assigns responsibilities and develops timeframes to facilitate successful completion of projects.
• Collects, maintains, and analyzes reporting data to share with License Core Team and License Partners to create solutions to better support each market. Creates and manages tools to optimize same.
• Defines and manages project risk and risk mitigation processes. Keeps stakeholders informed of progress, changes, and risks. Works with License Operations Team to resolve new and ongoing issues.
• Communicates effectively with the License Core Team, License Operations Team, licensees, and vendors/consultants to build and maintain close relationships and evaluate alternative business solutions. Tracks and shares new knowledge with the Senior Manager, PMO and team members.
• Responsible for ongoing updates and communication related to company initiatives with direct impact to the license business, such as national price increases, LTOs, and updates to the License Operations Manual and Franchise Disclosure Document.
• Manages licensed location contract renewals, transfers and closures in partnership with legal and license operations.
• Leads licensee remodel program, managing end-to-end project execution alongside FF&E, design, construction, legal and license operations teams. Works within budgetary and timeframe constraints of license partner to complete refreshes and remodels where contractually required or as requested by partners.

How We Reward You

• Hybrid Work schedule
• 401K with company match
• Yearly bonus opportunity*
• Full medical, dental, and vision insurance *
• On-site fitness center, biometric screen, and flu shot clinic
• Discounts at Panda restaurants, theme parks, and gym memberships
• Paid time off starting at 15 days with 7 federal holidays*
• Continuous education assistance and scholarships*
• Income protection including Disability, Life and AD&D insurance*
• Bereavement leave*
• Benefits available for eligible permanent full time associates

Your Background And Experience

• Bachelor’s degree required, preferably Business, Economics, or Finance
• Minimum seven years of project management experience with increasing program management responsibility, preferably in a restaurant business environment
• Successful completion of initial and periodically required trainings.
• Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this position.

Pay Range: M3: $61.50 - $85.50/ Annual

• Within the range, individual pay is determined using various factors, including work location and experience.

Panda Strong Since 1983

Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,800 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it’s impacting our team or the communities we work in, we’re proud to be an organization that embraces family values.

You’re Wanted Here

Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodation. The Americans with Disabilities Act (ADA) prohibits discrimination against qualified individuals on the basis of disability. Applicants are entitled to reasonable accommodations, absent undue hardship, to effectively participate in the application and hiring process, for example, sign language interpreters. If you believe you require an accommodation for the application or interview process or for the position for which you are applying, please reach out to [email protected].