Client Systems Architect

Are You a Master of "AI Whispering" and Relationship Building?

Do you have the unique ability to hear a client’s messy operational headaches and instantly translate them into a structured, automated workflow? More importantly, can you guide a client through the transition to AI with empathy, clarity, and a focus on long-term partnership?

If you are a high-level communicator who knows exactly how to talk to both human executives and Advanced AI models, The VA Group wants you to lead the charge in our AI revolution!

Why Choose The VA Group?

• Relationship-Driven Innovation: You aren't just managing tasks; you are a trusted advisor, architecting the future of work using Mavis.
• Logic-First Culture: We value "AI Whispering" and strategic thinking over backend coding.
• Remote-First Flexibility: All client consultations and team collaborations are 100% virtual.
• High-Impact Growth: Play a pivotal role in a fast-scaling agency at the intersection of Virtual Assistance and Artificial Intelligence.

What You'll Do

• Lead Logic Extraction & Relationship Building: Host in-depth consultations to identify a client’s "Decision Matrix" (Trigger → Logic → Output). You are the face of the technical transition, ensuring the client feels supported and understood.
• Foster Strategic Partnerships: Act as a dedicated consultant, building deep rapport by anticipating client needs and aligning Mavis’s capabilities with their long-term business goals.
• Advanced Prompt Engineering: Write, test, and refine complex system instructions (System Prompts) for Mavis, ensuring she adheres to brand voice, formatting rules, and operational logic.
• Skill Calibration & Client Education: Draft "Logic Blueprints" for client approval. You must be able to explain the "why" behind the AI’s behavior to non-technical stakeholders.
• Drive Success & Retention: Consistently refine Mavis’s skills based on weekly client feedback, ensuring the AI evolves alongside the client's business to maintain high satisfaction levels.

Requirements

• Exceptional Client Communication: Outstanding empathetic listening and the ability to build trust quickly. You must be able to translate complex AI logic into simple, business-value language.
• Expert AI Prompting Skills: Minimum 1-2 years of heavy experience with LLMs (Claude, GPT-4, Gemini). Proficient in Chain-of-Thought, Few-Shot prompting, and Persona setting.
• Business Intuition: You can hear a client say "I'm overwhelmed by email" and translate that into a specific "Priority Triage & Auto-Drafting" strategy that solves their pain point.
• Tech-Savvy (No Code): No backend/API coding required, but you must be a master of "If-This-Then-That" logical structures and CRM software.
• Emotional Intelligence: The ability to handle client feedback with grace and use it to improve system performance.