Help Desk Administrator

OCES is growing! We are expanding to 11 more towns covering the south

shore area, including Quincy, Braintree, Weymouth, etc. APPLY NOW during

this exciting time! OCES supports elders and individuals with

disabilities by providing vital information and coordination of

services. By promoting healthy, save lives for our consumers, we hope to

allow them to stay as active and engaged in their lives and in their own

communities for as long as possible. To that end we are seeking for a

Help Desk Administrator to provide \"Help Desk\" services and assist

users with application-related and equipment-related problems. Great

entry level IT opportunity for the right person! What you will do: Track

help desk requests and ensure closure in a timely manner. Assist with

hardware installations and software implementations. Collaborate with

team to provide support to onsite and remote users. Troubleshoot

hardware and software issues. What you will bring: Associate degree in

computer-related discipline (Bachelor\'s degree preferred). Current IT

certifications (i.e., CompTIA A+, CCNA, Microsoft Fundamentals, etc.)

Preferred. Experience In a Networking Environment. Ability To Assess

issues and determine priority. Ability to learn new applications

quickly. Ability to travel and reliable means of transportation.

Excellent troubleshooting skills. Excellent communication skills.

Knowledge of Citrix and Virtual Environments preferred. Knowledge of

database concepts and practices. What you\'ll get: Ability to work with

an enthusiastic team of like-minded individuals. Opportunity to develop

professionally in your chosen career. Great work/life balance: 35-hour

work week with some flexibility; standard M-F workweek; hybrid work

Environment (home, Office, And Home Visits). Exceptional Benefits

health benefits available on day 1; generous paid time off policies;

company paid LTD and life insurances; 401K plan. APPLY TODAY! OCES is an

open, welcoming organization that respects our diversity. We encourage

all qualified people to apply!