Solutions Architect

Title – Solution Architect

Location – Atlanta, GA. (Hybrid)

About GreyOrange

GreyOrange is a global leader in AI-driven robotic automation software and hardware, transforming distribution and fulfillment centers worldwide. Our solutions increase productivity, enable growth and scale, mitigate labor challenges, reduce risk and time-to-market, and create better experiences for customers and employees. Founded in 2012, GreyOrange is headquartered in Atlanta, Georgia, with offices and partners across the Americas, Europe, and Asia. For more information, visit www.greyorange.com.

Job Summary

We are seeking a Solutions Architect I to join our dynamic Solutions Engineering & Design team. In this remote role, you will be instrumental in shaping next-generation automation solutions for warehouse operations by leveraging the full breadth of the GreyOrange technology product suite. You will play a key role in supporting our global commercial teams, collaborating closely with customers, system integrators, partners, and internal teams across hardware, software, and product development. A strong background in data analytics, solution design, supply chain and warehouse operations, and experience within retail, wholesale, and eCommerce verticals is essential.

Essential Duties and Responsibilities

• Lead site visits, software demonstrations, discovery workshops, and customer-facing presentations throughout the pre-sales and solutioning process
• Support the delivery of GreyOrange solutions through the life cycle of the project, including conceptual designs, detailed designs, and implementations
• Act as a subject matter expert in aligning customer operations and business needs with GreyOrange’s automation and software solutions
• Collaborate with Sales, Product, Solution Design, Delivery, and Customer Success teams to craft tailored, high-impact solutions
• Prepare accurate and timely deliverables for sales pursuits, including data analysis, AutoCAD layouts, solution modeling, BOMs, and proposal material
• Collect and analyze customer data to inform solution design; translate data insights into clear visualizations to guide stakeholders
• Apply MOST methodologies to create engineered labor standards and productivity targets based on GreyOrange technologies
• Develop and deliver simulation models to validate proposed solutions and ensure alignment with customer KPI
• Use industry-specific knowledge to build compelling business cases and ROI models tailored to all business channels
• Provide cross-functional program management of all sales pursuits, including the facilitation of internal approval cycles (Solutions Reviews and Deal Reviews)
• Support and/or lead and facilitate design and integration workshops with customer teams
• Lead and facilitate the implementation phase of design while partnering with other delivery teams to ensure KPIs are achieved
• Partner with Product Management and R&D to influence future solution offerings, tools, and technology roadmaps based on market feedback and customer need
• Represent GreyOrange at trade shows and industry events, providing thought leadership in key market verticals

Minimum Qualifications

• Bachelor of Science degree is required
• 5+ years of professional work experience
• Minimum of 4 years of professional work experience in the field of distribution center solution design, supply chain consulting, 3PL, industrial engineering, material handling, and/or automation
• Highly proficient in working with large amounts of customer data with demonstrated capability in data analysis (e.g., order and profile analysis, inventory analysis, storage analysis, sensitivity analysis) and data visualization
• Demonstrated experience in leading client- or prospect-facing consultancy and engagement, expertise in workshop facilitation
• Strong verbal and written presentation and communication skills; Experience in preparing and presenting oral and written presentations to upper-level management and customers
• Industry vertical subject matter expert in wholesale, retail and/or e-com
• Highly proficient in warehousing process design/re-design and creation of engineered labor standards using MOST
• Experience with WMS, WES and WCS. Has through understanding of the functions and role of each
• Proficient in material handling specifications
• High-level business and financial acumen with ability to determine business case/ROI
• Ability to work in a fast-paced environment managing multiple projects simultaneously
• Travel: 30-40% (based on needs of the business and project-client engagement)

Preferred Qualifications

• Industrial Engineering degree is preferred; Master’s or MBA a plus
• Experience with automation/mechanization solution design in warehouse/distribution center environment
• Experience with programming and database skills (e.g., SQL, Advanced MS Access developer) to manipulate large data sets
• Experience with simulation tools used in the warehouse/distribution center environment

GreyOrange provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.