Product Specialist - Internship

Employment Type: *Full-time, unpaid internship with commission-based earning opportunity
*Location: Remote
Industry: SaaS

Hive Five SaaS Solutions is committed to empowering businesses with cost-effective, unified SaaS solutions that simplify and streamline everyday operations. Our integrated platform brings together project management, recruitment, HR and payroll, help desk and support, CRM, billing and accounting, POS and inventory, email marketing automation, and data analytics—helping businesses improve efficiency, accelerate growth, and achieve long-term success.

Role Overview

This is a full-time unpaid internship. The intern will not receive a fixed salary or stipend during the internship period. However, the intern will be eligible to earn commission for successfully converted clients, according to HRMifly’s applicable commission policy.

The role is suitable for candidates interested in SaaS sales, HR technology, business development, customer success, product demonstrations, and client relationship management.

Key Responsibilities

Understand the client’s HR and recruitment requirements, existing processes, and business challenges.

Conduct professional online or offline demonstrations of HRMifly.

Customize product presentations according to the client’s industry, size, and requirements.

Explain HRMifly’s features, benefits, pricing, implementation process, and value proposition.

Answer client questions and coordinate with the internal team for technical or product-related information.

Follow up with prospects after demonstrations and maintain regular communication throughout the sales process.

Assist prospective clients with subscription-related procedures, documentation, and payment coordination.

Coordinate with subscribed clients during the onboarding and implementation process.

Explain onboarding requirements, including user details, organizational information, configuration needs, and implementation steps.

Maintain communication with clients after subscription and coordinate with the implementation or support team.

Collect client feedback, concerns, feature requests, and suggestions and share them with the internal team.

Maintain accurate records of leads, product demos, follow-ups, client requirements, and subscription status.

Update the designated CRM, spreadsheet, or reporting system regularly.

Learn and stay updated on HRMifly features, product updates, pricing plans, and HR technology trends.

Support renewal, upselling, and cross-selling opportunities when appropriate.

Work toward agreed activity, demonstration, conversion, and revenue targets.

Eligibility and Requirement

Students, recent graduates, or individuals interested in SaaS sales, HR technology, business development, or customer success may apply.

A degree or education in business, marketing, human resources, information technology, management, or a related field is preferred but not mandatory.

Good communication and presentation skills.

Basic understanding of HR, recruitment, payroll, attendance, or business software is an advantage.

Ability to explain software features in simple and practical language.

Strong interpersonal, follow-up, coordination, and relationship-management skills.

Comfortable using email, video-conferencing tools, spreadsheets, CRM systems, and online communication platforms.

Self-motivated, disciplined, target-oriented, and capable of working independently.

Willingness to commit to a full-time internship schedule.

Fluency in English is required.