Business System Manager

Our company description

Mission is a platform for hiring, vetting, and managing software development talent. It enables our clients to connect with the world’s best talent to build mission-critical software products

About the Company

This wholesale horticulture and plant production company specializes in developing and distributing innovative plant varieties to the global market. Operating across multiple locations, the firm manages the full lifecycle of its products, from initial cultivation to retail distribution. The organization provides premium products to major retailers and independent growers, focusing on production efficiency and consumer success. It is committed to integrating modern technology into traditional agricultural practices to drive innovation and maintain its market position.

About the Role

The Business Systems Manager serves as the primary technical owner and administrator for the company’s enterprise application portfolio. Reporting to executive leadership, this role bridges the gap between business operations and technical infrastructure. You will manage critical ERP (Sage), financial, and HR platforms while overseeing a Managed Service Provider (MSP) for network and desktop support. As the lead technical engineer, you will drive digital transformation initiatives, including cloud migration and data strategy, to modernize operations across production, sales, and logistics.

What You'll Do

• Primary operational and technical owner of the application portfolio including our primary greenhouse/nursery ERP (SBI Grower), our financial platform (Sage), and our HR/Payroll software (ADP). In addition, you will oversee our e-commerce platform (Shopify) and productivity applications like Adobe, Microsoft, Crystal Reports, and Avantalytics
• Manage the administration and architecture of the enterprise application portfolio, including ERP (Sage), financial/HR (ADP) systems.
• Oversee operational workflows for order management, inventory control, and production planning, including EDI integrations with major retailers.
• Develop custom reports, dashboards, and SQL queries to support data-driven decision-making across finance, supply chain, and sales teams.
• Lead digital transformation projects, focusing on system modernization, cloud migration, and the implementation of AI and data analytics strategies.
• Act as the primary liaison for the Managed Service Provider to ensure infrastructure reliability, cybersecurity compliance, and helpdesk performance.
• Author and maintain comprehensive technical documentation, standard operating procedures, and system architecture diagrams for all business processes.
• Evaluate cross-functional workflows to identify opportunities for technology-driven automation and continuous process improvement.
• Coordinate end-user training and provide senior-level technical escalation support for complex application and data issues.

What You Bring

• 3+ years of experience in ERP system administration or core business systems management, preferably Sage
• Proven experience managing enterprise platforms within manufacturing, distribution, or supply chain environments.
• Technical proficiency in SQL query writing, database structures, and data integration techniques.
• Functional knowledge of accounting systems and payroll/HRMS platforms.
• Experience managing third-party IT vendors, Managed Service Providers (MSPs), and service contracts.
• Hands-on knowledge of Windows environments, network infrastructure (VPNs, LAN/WAN), and specialized peripheral hardware.
• Preferred Location: On-site or Hybrid for candidates living within a commutable distance to Grand Saline, TX (allows for direct, hands-on support with the team and on-site infrastructure).

Nice to Haves

• Experience with specialized horticultural or nursery management software.
• Familiarity with e-commerce platforms and business intelligence reporting tools.
• Background in agricultural technology or seasonal production industries.

Compensation & Benefits

• Competitive salary.
• Comprehensive health, dental, and vision insurance.
• Retirement/401k plan.
• Paid time off and company holidays.