Virtual Care AI & Mobility Administrator

The Virtual Care AI & Mobility Administrator is responsible for developing, implementing, and supporting Beacon’s virtual care strategy, leveraging mobile, virtual, and AI technologies. This role collaborates with executives to shape the virtual care vision, manages financial and project planning, and oversees a broad scope of virtual care programs and device integrations. The administrator also promotes AI literacy and continuous learning across the organization.

Mission, Values, and Service Goals

• Mission: We deliver outstanding care, inspire health, and connect with heart.
• Values: Trust. Respect. Integrity. Compassion.
• Service Goals: Personally connect. Keep everyone informed. Be on their team.

Scope of Responsibility

• Telesitting
• Fall Prevention
• Virtual Nursing
• Virtual Whiteboards
• BMDI and other device integrations
• Mobile device strategy
• Mobile EHR applications
• Telemedicine (ambulatory scheduled, hospital-based via carts, urgent care on demand)
• Teleneurology
• Ambient Listening technology
• Secure Messaging / Alert platform
• Telemetry monitors
• EKG Carts
• All other current and future virtual care use-cases

Key Responsibilities

• Collaborate with executives to develop and implement Beacon’s virtual care strategy using virtual, mobile and AI technologies.
• Develop financial proformas in partnership with the finance department.
• Create and manage detailed project plans for virtual care initiatives, including vendor selection and device management.
• Oversee support and maintenance for all virtual care devices and programs listed in the scope above.
• Develop and deliver training plans to ensure effective use of mobile and virtual care technologies.
• Promote AI literacy and continuous learning within the organization.
• Monitor and evaluate the effectiveness of virtual care and mobile programs, making necessary adjustments.
• Stay updated with the latest trends and advancements in AI, mobility, and virtual care technologies.

Organizational Responsibilities

Associate complies with the following organizational requirements:

• Attends and participates in department meetings and is accountable for all information shared.
• Completes mandatory education, annual competencies and department specific education within established timeframes.
• Completes annual employee health requirements within established timeframes.
• Maintains license/certification, registration in good standing throughout fiscal year.
• Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
• Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
• Adheres to regulatory agency requirements, survey process and compliance.
• Complies with established organization and department policies.
• Available to work overtime in addition to working additional or other shifts and schedules when required.

Education & Experience

• Master’s degree in a relevant field (Healthcare Administration, Information Technology, Business Administration, etc.).
• 5–10 years of experience in a similar role, preferably within a healthcare setting.

Knowledge & Skills

• Strong understanding of AI, virtual, and mobile technologies in healthcare.
• Excellent project management and organizational skills.
• Ability to work collaboratively with cross-functional teams.
• Strong communication and training skills.
• Proven ability to develop and implement strategic plans.
• Knowledge of healthcare regulations and compliance standards.

Preferred Qualifications

• Experience with specific virtual care programs (ambulatory visits, telesitting, fall prevention, stroke protocols).
• Experience in promoting and implementing AI literacy programs.
• Clinical background preferred.

Working Conditions

• Office environment; fast-paced, requiring prioritization to meet deadlines.

Physical Demands

• Requires the physical ability and stamina to perform the essential functions of the position.