Sales Development Executive

Company Description Success Systems provides cloud-based, turnkey store automation solutions for convenience, grocery, petroleum, tobacco, and liquor retailers. With more than 41 years of field-tested experience, the company helps customers optimize operations and achieve measurable results through proven software, hardware, and professional services. Success Systems is widely recognized as a recommended back-office solution in the industry and offers nationwide on-site installation, training, and unparalleled customer support. The company serves single to 100+ store chains retailers with capabilities typically available only to large chains, and its products are certified by most major point-of-sale platforms and recommended by leading oil companies and POS manufacturers. Solutions are available directly and through major distributors across the United States.

Role Description This is a full-time, hybrid Sales Development Executive role based in Norwalk, CT, with some work-from-home flexibility. The Sales Development Executive will identify and qualify new business opportunities through outbound prospecting, inbound lead follow-up, and targeted campaigns. Responsibilities include conducting discovery calls, understanding retailer needs, presenting Success Systems’ solutions, and scheduling product demonstrations for the sales team. The role involves maintaining accurate records in the CRM, preparing sales reports, and collaborating closely with marketing and account managers to refine messaging and improve conversion rates. The Sales Development Executive will also support the full sales cycle by nurturing relationships, providing product information, and contributing to ongoing customer success efforts.

Qualifications

• Strong sales development and prospecting skills, including cold calling, email outreach, and lead qualification.
• Business development and relationship-building abilities to engage retailers and understand operational needs.
• Solid communication and presentation skills, both written and verbal, with the ability to explain technical solutions clearly.
• Comfort with technology, including CRM tools, cloud-based software, and basic data analysis for sales reporting.
• Organizational and time-management skills to handle multiple leads, follow-ups, and sales activities efficiently.
• Prior experience in B2B software, retail technology, or back-office solutions is preferred.
• Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience.
• Ability to work effectively in a hybrid environment, collaborating in person in Norwalk, CT, and remotely when needed.