Classified, Program Coordinator, Cybersecurity Grants

About The College

Whatcom Community College (WCC) is a public associate and applied baccalaureate degree granting institution with an accomplished faculty and staff who serve 7,604 students annually on its beautiful 72-acre campus in Bellingham, Washington.

Whatcom offers transfer degrees, applied baccalaureate degrees, professional and technical training programs, basic education, job skills, and community and continuing education classes. Programs and courses are offered through in-person, hybrid, and online modalities to promote access for a diverse student population.

The College is committed to equal opportunity and believes diversity of experiences and cultures enrich our campus community. The College is accredited by The Northwest Commission on Colleges and Universities. For more information about WCC, please visit www.whatcom.edu

About Our Community

Whatcom's campus is located in Bellingham (population 95,960). Bellingham showcases a strong commitment to education and is regularly rated on "best of the Northwest" lists. Bellingham is midway between Seattle, WA and Vancouver, B.C. Canada.

The city is surrounded by the rural landscape of Whatcom County (population 226,850), which is home to a thriving network of farms and scenic wilderness. As you explore our community, you'll discover historic neighborhoods, waterfront cities, farmlands and mountain towns all within a few dozen miles of each other. Bellingham and Whatcom County are known for their outdoor activities. Whether your idea of fun is visiting galleries, watching live theater, kayaking, hiking, snowboarding, or unwinding with a good book, you'll love Bellingham and Whatcom County. To learn more about Bellingham, please visit: http://www.bellingham.org

General Description Of Work

Position Title: Program Coordinator, Cybersecurity Grants

Classification: WFSE Classified (Class Code 107N)

FTE: 1.0

Schedule: 40 hours/week, Monday-Friday 8 AM-5 PM. Occasional evening work may be required and scheduled in advance.

FLSA Status: Overtime Eligible

Grant Funded: Yes

Job Summary

The Program Coordinator is a key member of the National Centers Grants team, responsible for coordinating program operations, managing data reporting processes, and supporting the administration of NCyTE's web-based platforms and analytics systems. This role ensures the accurate collection, analysis, maintenance, and communication of program information through the NCyTE website, reporting dashboards, and other data management tools. The Program Coordinator serves as a liaison among internal team members, external partners, vendors, and stakeholders to support program objectives and drive continuous improvement. Success in this role requires strong organizational, analytical, technical, and communication skills, as well as the ability to manage multiple priorities, solve problems proactively, and contribute to the achievement of grant and program goals.

Reporting Structure/Supervisory Relationship

• The Program Coordinator reports to the Operations, Travel, and Events Manager for Cybersecurity Grants.

Responsibilities

Essential Functions

• Coordinates administration and enhancement of program technology platforms; works with technical staff and vendors to troubleshoot issues, implement updates, test functionality, and support improvements that align systems with program requirements.
• Performs complex monthly data analytics and reporting activities using Google Analytics, Clark.Center, and other NCyTE data tracking systems to assess program performance, engagement, and outcomes.
• Develops, formats, and presents data reports, dashboards, and visualizations; analyzes trends and provides recommendations for process improvements, strategic initiatives, and data-informed decision-making.
• Provides administrative support for the NCyTE website, including creating, updating, and editing web pages, maintaining content accuracy, testing functionality, and resolving broken links and other website issues.
• Conducts periodic reviews and analyses of website performance and availability, including monitoring and assessing Cloudflare outages and related service disruptions; coordinates with appropriate technical resources and vendors to address service disruptions and ensure continuity of program operations.
• Supports website optimization efforts through content management, analytics review, accessibility practices, and coordination of improvements.
• Monitors and supports program activities related to website enhancements, content updates, redesign initiatives, and digital platform improvement projects to ensure timely completion and alignment with program goals.
• Researches software products, platforms, and vendor solutions; evaluates functionality, costs, and suitability; and provides recommendations to support program and operational needs.
• Represents the program at meetings, workshops, conferences, and other events; communicates program information and collaborates with stakeholders, partners, and vendors.
• Utilizes word processing, graphics, statistical, spreadsheet, database, and business intelligence software, including Power BI and Tableau, to support data analysis, reporting, presentations, and program operations.
• Performs other related work of a similar nature and level.

Knowledge, Skills & Abilities

• Knowledge of website administration, content management systems, search engine optimization (SEO), and web accessibility standards to support the maintenance and enhancement of program websites.
• Knowledge of data collection methodologies, analytics tools, reporting processes, and performance metrics used to evaluate program effectiveness and support data-driven decision-making.
• Skill in analyzing, interpreting, and presenting complex data using reporting and visualization tools such as Power BI, Tableau, Google Analytics, and spreadsheet applications.
• Skill in coordinating multiple projects, priorities, and deadlines while maintaining a high level of accuracy, organization, and attention to detail.
• Skill in troubleshooting technical issues related to web-based applications, databases, and digital platforms, and coordinating resolutions with internal and external stakeholders.
• Ability to communicate effectively, both verbally and in writing, with diverse audiences including team members, vendors, partners, grant stakeholders, and program participants.
• Ability to establish and maintain collaborative working relationships with internal and external stakeholders while serving as a liaison between technical and non-technical audiences.
• Ability to evaluate software products, technology solutions, and vendor services, and make recommendations based on program needs, functionality, and operational requirements.
• The ability to actively contribute to a work and learning environment that treats everyone with respect and dignity, while engaging diverse perspectives, backgrounds and experiences to enhance the College's mission, vision, and promise.

Working Conditions/Environment

• Work is performed primarily in a standard indoor office environment with frequent interruptions, shifting priorities, and multiple deadlines. The position requires extended periods of sitting and computer use, along with frequent phone, email, virtual, and in-person interactions. Occasional movement throughout the office, campus, or event locations may be required to coordinate meetings, trainings, workshops, or project logistics. Ability to lift and carry items weighing up to 25 pounds is required.

Qualifications

Minimum Qualifications

• High school graduation or equivalent.
• Two (2) years of experience in program coordination, project support, data analysis, website administration, information technology support, grants administration, or a related field.

OR

• Equivalent combination of education and experience sufficient for the person to perform the duties of the position .

Preferred Qualifications

• Bachelor's degree in Data Science, Computer Science, Information Systems, Information Technology, or a closely related field.
• Working familiarity with UI/UX principles and responsive web design, including compliance with web accessibility standards (WCAG).
• Familiarity with web technologies, content management systems, and digital platforms sufficient to coordinate website improvements and communicate effectively with technical resources.
• Familiarity with application functionality, databases, and system integrations sufficient to support program technology operations.
• Familiarity with API design, development, and system integration concepts.
• Experience working with content management systems (CMS), including creating, updating, and maintaining web content.
• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

Licensure, Certification & Other Necessary Requirements

• Employment contingent upon passing a criminal background check and sexual misconduct review.
• Occasional travel to meetings, conferences and training sessions may be required.

Salary

Salary

• This is a full-time, grant funded, classified, WFSE (Washington Federation of State Employees) represented position. Salary is Range 41, starting at Step C, $3,917.00 per month with periodic increments to $4,866.00 per month. Position renewal is contingent upon the continuation of grant funding.

Benefits Package

• The position comes with a full benefit package, including health, dental, life, long-term disability insurance and a retirement plan.
• Accrues 8 hours per month of sick leave and 11.33 hours per month vacation leave with periodic vacation accrual increases based on longevity.
• 11 paid holidays annually.
• 1 personal holiday annually after 4 months of continuous employment.
• 3 personal leave days annually after 4 months of continuous employment.
• Additionally, as a Washington State, public higher education institution, WCC offers the following:
• Whatcom Community College is a qualified employer for the Public Service Loan Forgiveness program (PSLF) . If you work for the College full time, have had Direct Loans and are on an eligible repayment plan, you are eligible to apply.
• Full-time employees are eligible to apply and participate in the Whatcom Community College Employee Tuition Program, which provides a tuition waiver for available and eligible WCC courses.
• Full-time employees may qualify for Washington State Paid Family Medical Leave (PFML) benefit.

Start Date

• As soon as can be arranged with the successful candidate.

Application Due Date

• Applications are due by Friday, August 28th, 2026, at 5:00 pm.

How To Apply

A completed application consists of an online application and:

• Cover letter detailing relevant experience and how the applicant is prepared to meet the duties of the position.
• Current resume.
• Values statement that responds to the following prompt:

Short Reflection (1 page max): One of the core values of this institution is building an inclusive and supportive campus. This core value is reflected in our strategic plan, goals and in the work that we do every day. Please describe your experience in building an inclusive environment that supports a sense of belonging.

Mission, Vision & Promise

Mission: Whatcom Community College contributes to the vitality of its communities by providing quality education in academic transfer, professional-technical, and lifelong learning, preparing students for active citizenship in a global society.

Vision: Whatcom is a supportive community, empowering lives through education.

Promise: We transform lives through education. We accomplish this by supporting student growth, respecting student investment, embracing diversity, promoting excellence and creating opportunities.

EEO Statement

Whatcom Community College does not discriminate on the basis of race, color, national origin, religion, sex, disability, honorably discharged veteran or military status, sexual orientation, gender identity, gender presentation, ancestry, ethnicity, family status, immigration status, citizenship, socioeconomic status, genetic information or age in its programs and activities.

The following person has been designated to handle inquiries regarding the non-discrimination policies: Executive Director for Human Resources, by phone: 360.383.3400 or email: [email protected] , 237 W. Kellogg Road, Bellingham, WA 98226.

For Title IX compliance: Title IX Coordinator, by phone: 360.383.3400 or email: [email protected] , 237 W. Kellogg Road, Bellingham, WA 98226.

WCC publications are available in alternate formats upon request by contacting the Access & Disability Services office by phone: 360.383.3139, email: [email protected] , or Washington Relay: 711