Project Manager

BILT Incorporated

Job Title: Project Manager Job in DFW

Department: Account Management

Location: BILT Global Brand Support Center, Grapevine, Texas 76051

Overview

BILT Incorporated is a fast-growing software as a service company revolutionizing instructions and training for consumers and professional technicians alike. BILT creates official 3D Intelligent Instructions® for thousands of products from hundreds of innovative brands and hosts them on the free mobile app. Users can manipulate the interactive animations on a touchscreen, providing a superior training differentiator for products that require assembly, installation, maintenance, programming, or repair. BILT’s mission is to create an experience so enabling and empowering it turns users into promoters of the brands we serve. Our Global Brand Support Center is located in the Dallas-Ft. Worth metroplex between DFW airport and the Southlake Town Square.

About The Job

BILT is looking for top talent, high-potential individuals who can quickly become leaders inside our innovative culture. We want to find risk takers who are seeking opportunities to change, develop and solve industry-wide problems. BILT project managers will work with the account management team to ensure instruction projects and updates are completed in a timely manner.

Responsibilities

• Define and manage project scope, timelines, profitability, and delivery
• Manage multiple projects and tasks simultaneously and effectively
• Work proactively with an internal team of account managers, instruction designers, CAD engineers, and QA pros to understand project requirements and estimate effort to deliver
• Align scope of work and internal resource requirements
• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, progress, risks, dependencies, etc.
• Coordinate the delivery of projects, client changes, and final sign-off
• Utilize industry best practices, techniques, and standards throughout entire project execution (ex. Project Management Book of Knowledge (PMBOK) standards & practices, RACI methodology, etc.)
• Measure & assess project performance to identify areas for improvement
• Optimize & refine practices continually

Qualifications

• Bachelor's degree in computer science, business, or a related field from an accredited 4-year university or college
• 4-6 years of project management or related experience
• Project Management Professional (PMP) certification
• Solid technical understanding and writing skills
• Proven ability to solve problems creatively
• Strong familiarity with project management software tools, methodologies, and best practices
• Experience meeting requirements through the full project lifecycle
• Excellent analytical skills
• Track record of handling a large number of projects simultaneously
• Strong interpersonal skills and resourcefulness
• Proven ability to complete projects according to outlined scope, budget, and timeline
• Discipline, organizational skills, confidence
• Knowledge of 3D, animation, or CAD a plus
• Proficiency in Microsoft Office, PowerPoint, and Excel

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, tablets, phones, photocopiers, email, and various communication programs (Zoom, Teams, Workfront, etc.) This is not a remote position.

Physical Demands

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk, hear, and see. The employee is frequently required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms. This job requires the employee to lift at least 25 pounds infrequently.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities required of the employee for this job. Activities, duties, and responsibilities may expand at any time with or without notice.

About BILT

The award-winning BILT app provides Intelligent Instructions® with voice & text-guidance. The 3D animations can be manipulated on a touchscreen so users can see the product from any angle or perspective. BILT allows users to register products and leave a rating and review. BILT has proven to increase loyalty and satisfaction scores while reducing returns, calls to customer support, frustration, and errors. Professional technicians use BILT to improve competency, increase capacity, upskill on the go, reduce time-on-task, and prevent callbacks.

BILT empowers brands with analytics on each product and revolutionizes the way companies connect to customers. Manufacturers maintain control of their content; updates to instructions can be made in real time, so they’re never obsolete. BILT supports corporate digitization efforts and green initiatives through the reduction of printed instruction manuals, warranties, and registration cards.

For more company information visit: https://biltapp.com

BILT, Inc. is an Equal Opportunity Employer committed to providing equal opportunities to all employees and applicants for employment without regard to race, color, sex (including pregnancy), sexual orientation, gender identity, age, national origin, religion, physical or mental disability, veterans’ status, genetic information, or any other characteristic protected by law.