Quality Assurance Manager

Lead with Excellence. Spark Innovation. Drive Success!

Are you a passionate technology leader committed to empowering high-performing teams and designing effective testing strategies?

We invite you to join SAGE as our Quality Assurance Manager in our home office in Lutherville, MD, where you will be the catalyst for exceptional software quality in our organization, ensuring that every product release delivers outstanding performance, reliability, and customer satisfaction.

In this dynamic leadership role, you will elevate a talented team of QA Engineers while shaping the vision, strategy, and standards that define our quality assurance initiatives. Collaborating closely with Software Development and Technology leaders, you'll weave quality seamlessly into the Software Development Life Cycle and champion large-scale automation projects. Your impact will be vital in delivering robust, scalable software with minimal defects.

If you're enthusiastic about modern testing practices and nurturing a culture where quality is a shared commitment, apply today!

Pay Type: $145,000.00 -$155,000.00 Salary

What you'll get:

• Competitive salary and benefits.
• Collaborative environment.
• Mission-based company with values you trust.
• New position on the team with opportunity to aid in the formulation of tasks.
• Company that has brand equity and a fabulous reputation in the market.

What you'll do:

• Define and drive QA strategy, standards, and tooling across teams.
• Architect and maintain scalable test automation frameworks supporting continuous delivery.
• Partner with engineering and product leadership to integrate testing best practices.
• Lead complex testing initiatives including performance, scalability, and security testing.
• Establish and track quality metrics to ensure release readiness and system stability.
• Identify and mitigate cross-system risks and dependencies.
• Manage, mentor and coach QA engineers across levels to elevate technical depth and consistency.
• Evaluate and implement new tools, frameworks, and processes to improve quality and efficiency.
• Influence technical decisions and advocate for quality across the organization.

What you'll need:

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
• Minimum of eight years of progressive experience in software quality assurance and test automation.
• Proven success leading QA strategy or large-scale automation initiatives.
• Strong experience testing complex, distributed, or enterprise systems.
• Experience with performance, security, and reliability testing.
• Proficiency in QA metrics, data analysis, and process optimization.
• Ability to influence technical direction and promote best practices across teams.
• Strong communication skills with both technical and non-technical stakeholders.
• A passion for improving software quality at scale.
• A strong commitment to managing and coaching QA engineers at all experience levels.
• A strategic mindset paired with hands-on technical depth.
• Deep expertise in test architecture, automation frameworks, and CI/CD integration, with advanced certifications (e.g., ISTQB Expert, Agile Test Leadership) preferred.

About SAGE

SAGE Home Office teams — from Accounting and HR to Marketing, Technology, and more — provide the behind-the-scenes expertise that supports our dining operations and helps them thrive.

Here, you’ll find a collaborative environment where professionals from diverse fields work together to solve challenges, share ideas, and make an impact. Whether you specialize in nutrition, sales, purchasing, or strategy, your work will help our Operations Teams deliver fresh, chef-inspired dining experiences that bring joy and community to campuses nationwide.

Whether you’re looking for a new challenge, a sense of purpose, or a place where your skills can grow, you’ll find it here. At SAGE, we believe your career should empower you, inspire you, and give you the chance to make a difference every day.

Management Team Members enjoy comprehensive medical, dental, and vision coverage with multiple plan options; company-paid short-term disability; company-paid life insurance; supplemental life insurance; long-term disability; a 401(k) with company match; a discount buying program; an employee assistance program; paid holidays and personal days; and benefits through the SAGE Foundation, including access to apply for academic scholarships for dependents and disaster assistance. Home Office management employees have a PTO policy.

GROW. CREATE. COLLABORATE.

Learn more about working here at sagedining.com or connect with us on Instagram, LinkedIn, Facebook, and X.

This job advertisement should not be misconstrued as an offer of employment or a comprehensive listing of position responsibilities/expectations.

Equal opportunity employer.

If you’re a candidate living in California or applying for a position in California, please visit sagedining.com/blog/post/156768/california-consumer-privacy-notice-to-california-employees-and-job-applicants for information regarding SAGE’s California privacy practices.