Field Application Engineer

Company Overview

BrainCo is a leading neurotechnology company dedicated to improving human health, wellness, and performance through innovative brain-computer interface (BCI) technologies. Our products empower individuals, researchers, healthcare providers, educators, and organizations worldwide by transforming neuroscience into practical, accessible solutions. As we continue to grow, we are looking for passionate individuals who thrive in a collaborative, fast-paced environment and are excited to help shape the future of human potential.

Position Overvie

wWe are seeking a customer-focused and technically driven Field Application Engineer (FAE) to support the commercialization of BrainCo’s dexterous hands for humanoid robotics. Working closely with the Head of Robotics Business, you will serve as the primary technical resource for customer engagements, supporting product demonstrations, system integration, customer training, and technical support while bridging communication between customers and our Engineering team

.

Key Responsibiliti

es

Technical Sales Support & Customer Supp

• ortSupport the Head of Robotics Business during customer meetings, product demonstrations, technical evaluations, and proof-of-concept projec
• ts.Present product capabilities and recommend technical solutions based on customer application requiremen
• ts.Diagnose and resolve technical issues related to product installation, integration, configuration, and operati
• on.Collaborate with Engineering to troubleshoot complex hardware and software issu

es.Training & Product Enablem

• entDeliver technical training for customers, partners, and distributo
• rs.Develop and maintain technical documentation, user guides, FAQs, and knowledge base articl
• es.Help customers successfully deploy and maximize the performance of BrainCo’s produc

ts.Product Feedback & Collaborat

• ionGather customer feedback, recurring technical issues, and feature reques
• ts.Act as the technical liaison between customers and internal Engineering and Product tea
• ms.Support continuous improvement of products, technical documentation, and customer support process

es.

Qualifica

tions

Education: Bachelor’s degree or higher in Computer Science, Robotics, Electrical Engineering, Mechanical Engineering, Mechatronics, Software Engineering, or a related technical

field.Experience: 2+ years of experience in Field Application Engineering, robotics testing, technical support, or solutions engineering. Experience with dexterous hands, robotic manipulators, collaborative robots, humanoid robotics, or other advanced robotic systems is pref

erred.Technical S

• kills:Proficiency with Linux and command-line environ
• ments.Programming experience in Python, C, o
• r C++.Familiarity with CAN, EtherCAT, RS-485, and RS-232 communication prot
• ocols.Strong troubleshooting and problem-solving s

kills.Communication: Excellent communication and interpersonal skills with the ability to work effectively with customers and cross-functional

teams.

Preferred Qualifi

• cationsExperience integrating hardware and software using SDKs, APIs, or developer
• tools.Experience supporting customer demonstrations, technical evaluations, or proof-of-concept deplo
• yments.Experience working in a startup or high-growth technology c
• ompany.Willingness to travel domestically and internationally as

needed.

Compensation &

• BenefitsComprehensive health, dental, and vision i
• nsurance401
• (k) planPaid

time of

f

Join UsIf you are passionate about robotics and enabling customers to bring next-generation dexterous hands for humanoid robotics into real-world applications, we invite you to join BrainCo. As a Field Application Engineer, you will play a critical role in supporting our growing robotics business by combining deep technical expertise with exceptional customer engagement while working alongside a team dedicated to advancing intelligent robotic mani

pulation.BrainCo is an equal opportunity employer committed to fostering an inclusive workplace where diversity is valued. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law. Employment decisions are based solely on qualifications, merit, and busine

ss needs.