Case Manager I - FT 40 Hours Sunday - Thursday 8:00 AM- 4:00 PM-Marks Walk

1nd Shift FT 40 hours - Sunday - Thursday

Position: Case Manager I

Program: Marks Walk

Scope of Service: The Case Manager I provides a comprehensive array of support focused on skill building and case management activities supporting clients to achieve a meaningful level of independence and well-being. Completes screenings and assessments with clients to support in the development of person-centered care plans to support individual growth. Provides services in a team approach which include but are not limited to: rehabilitative supports, skill building for activities of daily living, access and engagement to area resources, facilitates psycho-education groups, socialization and community integration. Collectively engages in day-to-day program activities, completes assigned documentation per contract and agency requirements, and assists with maintaining a clean working environment. Performs other duties as assigned.

ESSENTIAL JOB FUNCTIONSClient Care:

• Establishes rapport and positive working relationships with clients while maintaining professional ethics and boundaries.
• Enhances a client’s daily living skills by assessing and providing various

modalities of teaching and assistance (e.g. modeling, prompting, hands-on assistance) with daily living.

• Develops, implements, and monitors personcentered plans with the client in all aspects of care, up to and including the intake and discharge processes.
• Coordinates and assists clients with case management needs: Referrals,
• obtaining and maintaining entitlements, money management, accessing

treatment, medical care, transportation, housing, wellness/nutrition, legal services, education and employment, etc.

• Assists the client in identifying potential barriers to achieving their aspirations

and goals, and links the client to appropriate services to address these obstacles.

• Meets regularly with each client to review progress, mental health stability, upcoming appointments and activities.
• Supports clients to learn local transportation while providing transportation to meet client needs.
• Staff may be required to transport clients in personal vehicles in community based settings and sharedliving programs.
• Conducts regular apartment/room inspections and assists the clients in

maintaining the cleanliness of their living spaces which may require hands-on assistance.

• Develops and maintains working relationships with families, natural supports, and external providers and advocates on behalf of clients as necessary.
• Facilitates/cofacilitates psychoeducational groups as indicated.
• Completes service entry documentation in accordance with contract and agency requirements.
• As applicable, administers breathalyzer tests and urinalysis samples.
• Conducts rounds within program, as indicated
• Attends and participates in staff and AllTreater’s meetings, rounds, and

supervision.

QUALIFICATIONS

• Bachelor's degree in a related field and one (1) year of relevant experience; OR a high school diploma
• or equivalent and three (3) years of human services experience, including at least one (1) year of service with Continuum.
• Primarily works within residential 12hour and 24hour programs.
• Provides direct support, skills training, and daily structure to clients under regular supervision.
• Manages caseload within a structured program environment with ongoing supervision, mentorship, and team collaboration to support service delivery and professional development.
• Implements established treatment and service plans developed in collaboration with supervisors and clinical staff.
• Performs care coordination, documentation, crisis response, and service planning activities with regular supervisory support and consultation.
• Develops foundational competency in client engagement, documentation, and community resource

coordination

Company Benefits Include:

• Competitive Wages
• 401(k) with company match up to 3.5%
• Medical, Dental and Vision
• FSA and Dependent Care Accounts
• Company Sponsored Employee Assistance Program
• Company Sponsored Life, AD&D and LTD
• Colonial Supplemental Insurance
• Vacation, PTO & Sick time for eligible FT 40 & PT (2039 hour)

Employees

• Connecticut Paid Sick Time for all employees up to 40 hours a year
• 12 Company Holidays Paid at Double Time (hourly employees)