3D Vision/Robotics Field Deployment Application Engineer

About this role

3D Vision/Robotics Field Application Engineer is a key person in the specification process of new projects. Every customer has a different project assignment and your role will be to accomplish the scope with Photoneo technology.

We are looking for a Professional in industrial automation, willing to become an advanced user of Photoneo products. On your daily tasks, you will be accompanied by the team of skilled technical consultants, application engineers and backed by the ultimate R&D team. Person in this role is the main technical contact for our sales representatives and customers, performing Proof of Concept analyses, on-site testing at customer premises, collecting and sharing customer needs with the product management team and greatly contributing to product development.

Location

Buffalo Grove, IL

Salary

$95,000 - $110,000 annually

Type of employment

Full-time

Core responsibilities:

• Acting as a technical point of contact for customers and sales representatives
• Execute PoC analysis with Photoneo & Zebra products
• Guide customers to define right Photoneo product for their application
• Collecting and categorizing customer feedback for product management
• Preparing and giving trainings, contributing to knowledge sharing
• Guide and help customers with installations, suggest improvements
• Exploring new uses cases, preparing content for marketing
• Contributing to testing and writing documentation

Requirements

• Bachelor's degree
• 5+ years of relevant experience (work/school projects) in industrial automation or robotics
• Preferred experience also with machine vision, Linux OS, CAD; (having these as a hobby also counts)
• Previous experience as an Application/System/Deployment/Field Engineer or a similar role
• Ability to quickly comprehend and grasp the intricate technical scope of a project or task
• Friendly customer approach and good communication skill
• Ownership and independence in solving problems, ability to gain and search for information externally and internally
• Fluency in English, any other additional language is an advantage
• Motivated by problem solving, and willing to research beyond own knowledge - Fast and eager learner
• Knowing basic programming and mathematical concepts is welcomed
• Able to travel up to 50% of time