Sr. Scientist, Quality Technical Services

Overview

THE ROLE:

The Senior Scientist serves as a technical subject matter expert responsible for product maintenance, reformulation, and continuous improvement of nutritional beverage, food, and dietary supplement products. This role leads product reformulation initiatives, evaluates and qualifies alternative raw materials, investigates and resolves production- and product-related issues, and supports strategic cost-saving opportunities while maintaining product quality, regulatory compliance, and consumer expectations. The Senior Scientist collaborates closely with Quality, Manufacturing, Strategic Sourcing, Regulatory Affairs, Supply Chain, and external suppliers to identify and implement technical solutions that support supply continuity, manufacturing efficiency, and business objectives. Additional responsibilities include qualification of alternate raw materials, resolution of incoming raw material issues, development and execution of stability programs related to packaging changes, and troubleshooting formulation and manufacturing challenges. The successful candidate must demonstrate strong technical expertise, problem-solving skills, and the ability to independently manage multiple projects in a dynamic cross-functional environment.

HOW YOU WOULD CONTRIBUTE:

• Lead product reformulation projects involving ingredient, formulation, process, and supplier changes while ensuring product quality, safety, regulatory compliance, and performance requirements are maintained.
• Identify, evaluate, and implement cost savings initiatives through ingredient optimization, alternate sourcing strategies, process improvements, and formulation changes.
• Investigate, troubleshoot, and resolve production issues, product events, and manufacturing deviations by conducting root cause analysis and implementing corrective actions.
• Evaluate, qualify, and implement alternate raw materials to support supply continuity, cost optimization, and risk mitigation objectives.
• Assess incoming raw material issues and collaborate with Quality, Strategic Sourcing, suppliers, and Manufacturing to determine technical acceptability and resolution plans.
• Design, execute, and interpret laboratory, pilot, and manufacturing trials to support reformulation activities, raw material qualifications, and process improvements.
• Develop stability study protocols associated with new packaging components and evaluate results to ensure product quality, shelf-life, and regulatory compliance.
• Generate technical reports, summarize findings, and communicate recommendations to cross-functional stakeholders and management.
• Utilize statistical and scientific methodologies to evaluate formulation changes, manufacturing performance, and stability data.
• Serve as the technical lead for maintenance and continuous improvement projects, ensuring successful implementation and commercial execution.
• Collaborate with cross-functional teams and external suppliers to resolve technical challenges and support business objectives.
• Perform additional duties as assigned.

SUPERVISORY RESPONSIBILITIES:

• None

Qualifications

SKILLS AND BACKGROUND REQUIRED TO BE SUCCESSFUL:

Skills:

• Technical expertise in nutritional beverage, food, and dietary supplement formulations, ingredient functionality, and manufacturing processes.
• Strong knowledge of raw material qualification, alternate ingredient assessment, and technical evaluation of ingredient substitutions.
• Demonstrated ability to lead product reformulation and product maintenance projects with minimal supervision.
• Strong troubleshooting and root cause analysis skills to resolve manufacturing issues, product events, formulation challenges, and raw material-related concerns.
• Ability to assess technical risks and develop practical mitigation strategies related to formulation, ingredient, packaging, and process changes.
• Experience designing, executing, and interpreting stability studies associated with packaging changes and product maintenance initiatives.
• Proficiency in utilizing statistical and scientific data analysis tools to support technical investigations, process improvements, and decision-making.
• Working knowledge of FDA, dietary supplement, food, and applicable international regulatory requirements.
• Ability to identify and implement cost savings opportunities through ingredient optimization, alternate sourcing, formulation modifications, and manufacturing improvements.
• Strong cross-functional leadership and stakeholder management skills with the ability to influence decisions without direct authority.
• Effective written and verbal communication skills, including preparation of technical reports, investigations, protocols, specifications, and presentations.
• Demonstrated ability to manage multiple priorities and projects in a fast-paced, cross-functional environment.
• Strong analytical, problem-solving, and decision-making skills with a proactive approach to identifying and resolving technical issues.
• Ability to collaborate effectively with Manufacturing, Quality, Regulatory Affairs, Strategic Sourcing, Supply Chain, and external suppliers to achieve business objectives.
• Adherence to Herbalife values, policies, and quality standards.

Experience:

• Bachelor's degree in Food Science, Pharmaceutical Sciences, Chemistry, Chemical Engineering, or related scientific discipline. Advanced degree preferred.
• 7+ years of experience in nutritional beverage, food, or dietary supplement product development, reformulation, and manufacturing support within a cGMP environment.
• Demonstrated experience leading product reformulation projects involving ingredient, formulation, process, packaging, and supplier changes.
• Proven track record of identifying and implementing cost savings initiatives through ingredient optimization, alternate sourcing, formulation improvements, and manufacturing efficiencies.
• Extensive experience troubleshooting manufacturing issues, product performance concerns, and commercial production challenges using root cause analysis and scientific problem-solving methodologies.
• Experience investigating and resolving product quality events, manufacturing deviations, consumer complaints, and non-conformance issues in collaboration with Quality and Manufacturing teams.
• Demonstrated experience assessing, qualifying, and implementing alternate raw materials to support supply continuity, risk mitigation, and cost optimization objectives.
• Experience evaluating and resolving incoming raw material issues, including technical assessments, supplier collaboration, and impact analysis on product quality and performance.
• Hands-on experience developing, executing, and interpreting stability studies to support packaging changes, product maintenance initiatives, and shelf-life verification.
• Proficiency in applying statistical tools and scientific methodologies to evaluate formulation, process, and stability data and support technical decision-making.
• Experience working effectively with Manufacturing, Quality Assurance, Quality Control, Regulatory Affairs, Strategic Sourcing, Supply Chain, and Project Management in a cross-functional environment.
• Demonstrated ability to serve as a technical lead and subject matter expert, influencing decisions and driving project execution without direct supervisory authority.
• Strong technical writing and communication skills, including preparation of technical reports, protocols, specifications, investigations, and presentations.
• Proficient in Microsoft Office and Product Lifecycle Management (PLM) systems.

At Herbalife, we value doing what’s right. We are proud to be an equal opportunity employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected characteristic. We value diversity, strive for inclusivity, and believe the differences among our teammates is a key contributor to Herbalife’s ongoing success.

Herbalife offers a variety of benefits to eligible employees in the U.S. (limited to the 50 States and the District of Columbia), which includes Group Health Programs, other Voluntary Benefit Programs, and Paid Time Off. Group Health Programs include Medical, Dental, Vision, Health Savings Account (HSA), Flexible Spending Accounts (FSA), Basic Life/AD&D; Short-Term and Long-Term Disability and an Employee Assistance Program (EAP).

Other Voluntary Benefit Programs include a 401(k) plan, Wellness Incentive Program, Employee Stock Purchase Plan (ESPP), Supplemental Life/Critical Illness/Hospitalization/Accident Insurance, and Pet Insurance. Paid time off includes Company-observed U.S. Holidays, Floating Holidays, Vacation, Sick Time, a Volunteer Program, Paid Maternity and Paternity Leave, Bereavement Leave, Personal Leave and time off for voting.

If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email your request to [email protected].

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