Quality Assurance Engineer

About Lockated & GoPhygital
Lockated & GoPhygital is a leading multi-product SaaS company transforming the future of smart real estate and enterprise operations through AI, IoT, and automation. Our integrated "Phygital" approach seamlessly connects physical infrastructure with digital intelligence, enabling businesses to optimize workplace management, visitor experiences, facility operations, asset tracking, and workforce productivity.
With a strong focus on innovation, scalability, and customer success, we empower organizations across diverse industries to streamline operations, enhance security, and drive digital transformation through cutting-edge technology solutions. At Lockated & GoPhygital, you'll be part of a fast-growing, innovation-driven team where your ideas, ownership, and impact contribute directly to shaping the future of intelligent workplaces.

ROLE OVERVIEW
This is not just a testing role. This is a product-focused quality role responsible for ensuring that features, workflows, and releases meet quality standards before going live.
As Quality Assurance Engineer, you will work closely with Product, Engineering, Design, Customer Support, and Operations teams to test product modules, identify defects, validate workflows, and support release readiness. You will help ensure that customer-facing features are stable, usable, and aligned with business requirements.
If you enjoy problem-solving, structured testing, and improving product quality in a fast-paced SaaS environment — this role is built for you.

KEY RESPONSIBILITIES
A. Functional Testing & Defect Management
Test product features, workflows, and modules based on requirements and acceptance criteria.
Identify, log, track, and retest defects until closure.
Validate fixes and ensure product quality before release.

B. Test Planning & Documentation
Prepare test cases, test scenarios, and test execution reports.
Maintain testing documentation for releases and product changes.
Ensure coverage across critical workflows and edge cases.

C. Cross-Functional Collaboration
Work closely with Product Managers, Engineers, and Designers to clarify requirements and expected behaviour.
Coordinate with Customer Support and Operations teams for UAT inputs and issue validation.
Support release readiness by ensuring testing closure on time.

D. Quality Improvement
Highlight recurring defects, product gaps, and usability issues.
Support improvement of QA processes, checklists, and testing discipline.
Contribute to continuous improvement in release quality and customer experience.